I help prospects to match requests to availability, give tours and explain and answer questions, interview the prospects and assist them through the application to Lease holder process in a step by step communication for the processing of all pertain documents to completion. Assist In renewals for residents and service request to communicate changes to all residents.

Member engagement consultant to assist policy members in the coordinating of the Preventive Care Visits for Members and Licensed Physicians on behalf of Multiple Healthcare Insurance Companies (Aetna, Anthem, Amerigroup, Humana, HealthFirst/NY, IBC, BCBS/HCSC, EmpireBCBS, & BlueAdvantage, Centene, CCA/Commonwealth Care Alliance, CDPHP/ Capital District Physicians Health Plan, HPMG/Hill Physicians Medical Group, UHC/United Healthcare/Optum, Aetna/Medical Mutal/Ohio, Oscar, WellCare) for their Annual preventative visits at no additional cost.

Inventory merchandise counting for grocery and hardware stores with 10 key & hand held computer

Face to face campaign sales & information in the field traveling from different sites daily and out of town monthly.

Started as the receptionist assisting the office manager, because of my attention to detail offered the Warranty Admin processing work orders for authorizations and payment. Then offered the Office Assistant ROA.

Specializing in the healthcare policies of Texas (primarily TX, but Certified in all states of USA policies ) for beneficiaries 65 and older to help them transition from their group medical plans to new individual plans, some maybe Medicare Advantage, Medigap options but also including stand alone Dental and Vision options within our company.

Assisted in the re-organization of all the company files including Invoices, Job ticket/write ups, to shop and retail receipts for each billing location or customer. Started out back dating all invoices to job tickets and verifying the ticket matched the shop request for the right parts for the right job to be billed correctly. Converted the newly organized invoices, job tickets, and receipts for each billing job to a new digital platform.

Working with a multitude of companies to take all their paper records and documents then prepare them to be scanned to be set-up in new online records platform and saved for future reference on line now.

Full season administrative tasks supporting different client’s campaigns in processing the call data for quality assurance and to create training for the Benefits Advisors and Supervisors.

Working and collaborating with the executive team on Visual presentations as a Executive Merchandising Associate with color themes set for the month. Using an I Pad to display the plan-o-grams for each department to apply the monthly theme and dress all mannequins, set-up graphics, and create displays on shelf units for the assigned theme throughout the store in all departments. JCP Corp also allowed me to help get the store set up and visually ready for launch of the new Frisco JCP and the new Skillman JCP store in their Grand Openings. During the annual inventory I acted as an Inventory specialist researching items that need a barcode for counting or correcting the codes to be compliant to the matching merchandise for an accurate count.Also worked in the Pricing department where the duties include accurate merchandise to sale signs match up for the correct department to the sales dates because some sales were over lapping and to set the sales in all the racks and graphics in the appropriate areas of the store or take down before out of date. Worked with spread sheets to be more accurate when pricing up or down for permanent mark down vs regular sales on our Price Correction report every week.

Working with the General Manager Braxton to help set-up the staff, merchandise and assemble fixtures for our two locations. First duty was to interview candidates to fill positions then after filling in the openings, training staff on assembling of the fixtures and the set-up of the store for grand opening. Inventorying all merchandise for each store to ensure accuracy to the reports that were issued for that store to receive matches. Training team members to read plan-o-grams to fill in the merchandise. Daily communication to ensure store goals were meet by the daily reports of: Daily costs, Labor costs and staff usage, Commercial Banking Report on the safe to till reports and nightly commercial deposit records obtained and filed.

As classes of newly hired representatives came out of training, I assured they would be compliant and assist the customers in: New service requests, In billing for payments, payment plan set-ups and re-connections due to non-payment and then reestablished, but also disconnections. If a problem occurred when the representative could not assist I would assist, or take over the call if escalated to resolve the issue. Also, worked with American Power & Electric (A.E.P) on power line issues and new construction.

Interviewed potential applicants for both Lease and Mortgage loans, collected their information for the loan, verified credit history, verified rental history, and employment background for the loan they are seeking. Compound all the information collected for the right loan and processed the loan up to underwriting. Collected payments for rental properties and compiled the payments for the nightly deposit in our commercial banking. Also, assisted the office manager on other office needs such as picking up office supplies at Sam’s before the supplies were out, and light organization duties.

Verifying Insurance overages for our patients before their appointment and applying the billing after appointment. Assisting the Ophthalmologist with any depth perception or pressure tests and record the measurements on the charts, then walking the patient to their exam room. Collecting the co-payment when they leave and applying the information in our system. Printed out deposit report and dropped the nightly commercial deposit.