Specializing in the Healthcare Policies of Texas for Beneficiaries 65 and older to help them transition from their current / former employer group medical plans to new individual Healthcare policies (Medicare Advantage & Medigap with Part D) also, some Individual plans including Dental and Vision coverages and policies with our company. Our company also sets-up automatic reimbursement accounts with our client companies to offer reimbursements for premiums for Medical, Prescriptions, Dental and Vision, out-of-pocket medical options. Explaining the difference in the plans with how you pay out weither through co-pays and co-insurance or a plan with a deductible. Explaining what each Healthcare plan covers and the amount of time it will cover it under each plan.

Assisted in the re-organization of all the company files including Invoices, Job ticket/write ups, to shop and retail receipts for each billing location or customer. Started out back dating all invoices to job tickets and verifying the ticket matched the shop request for the right parts for the right job to be billed correctly. Converted the newly organized invoices, job tickets, and receipts for each billing job to a new digital platform.

Ops. Admin was a specialized department that dealt with all other processes like VIP calls, special reach out calls, and all other none licensed calls.Other duties include also building Pivot charts, Excell charts and maintain progress charts in JIRA & SSC Systems and 3rd party company email for client progress to reports for our Utah HQ and in our Richardson, Texas Supervisor(s) and Pod Manger(s). Our department also branched out to the Quality Assurance tasks in JIRA with accommodating forms to be filled out and charted during the listening of the calls for grading purposes.

Set up, inventory, commercial banking, hiring, training, productivity, labor & cost reports. Assisting other managers at end season with inventory, clean up for broker.