Patricia Munteanu Email & Phone Number

o Creating and managing Import POs and Customer orders in Momentis system.o Working closely with the buyers towards the creation and successful completion of all orders as part of managing a major account with one of the company’s largest customers,o Overseeing all steps of the process in a timely manner and with close attention to detail and to the buyer’s specific needs, meeting the target budget, and following up with the Production department for any current or past orders issues. o In charge of finalizing paperwork completion and document checks once the order was placed, ensuring the Production and Shipping departments received all necessary documents related to each order.

o Setting up new customer accounts and entering orders , advising sales reps and buyers on available stock and inventory ETA as well as providing weekly reports on sales or stock for current and past seasons. o Assisting customers in any matter related to the successful sale of the line in their stores, from advising on new orders based on their best selling items, to providing invoices and tracking for their orders or investigating and solving any issues related to past or future orders (short shipments, delays, etc)o Over viewing the successful completion of the sale, working with the credit and shipping department to ensure order delivery is done correctly and within the shipping window.

o In charge of organizing, managing and following up on the entire garment production process, for the company’s Canadian and international customers. Following up with factories on approvals, comments and submission deadlines. o Tracking orders and providing customers with samples based on their sale schedule.o Providing a weekly sales report for the current and previous seasons.

o Teaching English as a second language in corporate settings, as well as on Skype and over the phoneo Planning course structure according to the students’ needs and availabilities. Putting together lesson plans from several course books as well as creating original material that would better suit the lesson aims; evaluating the students’ progress at the end of each course.

Montreal, Canada Area

o Placing and managing local and international product orders and returnso Managing the sample inventory for the current and future season’s collection, and coordinating with the design and production department in providing and tracking productso Assisting the sales department in preparing for meetings with buyers (preparing reports and line sheets on existing and incoming stock, insuring the entire inventory in stock is available, preparing the correct product labeling and classification, coordinating with the shipping department for meetings in the US or Mexico)o Assisting the marketing team in increasing the brand’s online visibilityo As Customer Service Representative, I would assist clients by providing invoices and information on the delivery dates, credit memos for damaged items, processing return requests. o Entering invoices in the Visual PLM database and filing paperworko In charge of the entire company’s administrative tasks (supplies, canteen schedule and payments, third-party contracts), and of finding quick and efficient solutions to any administrative problems.o Distributing calls and managing incoming and outgoing correspondence

Montreal, Canada Area

o Assisting in the recruiting and training process (posting/updating job ads, screening CVs, evaluating candidates over the phone, scheduling interviews and training sessions for new employees)o Managing new employee Independent Contractor Agreements and company contractso Updating the company employee data base, equip the agents with permits, badges, uniforms and the necessary paperworko Managing calls and mail correspondenceo In charge of the office supplies, paperwork and uniforms (inventory, placing orders)o Handling complaints and cancellations received via mail or in person (gather / scan information, contact the customer office, follow up with customers)

Bucharest, Romania

o Teaching English to children aged 6-13, preparing lesson plans and auxiliary learning materialso Training students for Trinity, KET and YLE exams, organizing mock-examso Evaluating and following the students’ progresso Organizing and assisting the school’s competitions and eventso Maintaining a close communication with the children’s parents

Celta, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Bachelor'S Degree In Foreign Languages, English Language And Literature Major, Spanish Minor

Master'S Degree, The Culture And Language Of European Organizations