Program Director-Managed operations, training, and development of 2 diverse and growing satellite campus teams.-Managed the program budget and worked closely with Finance Manager.-Provided mentorship to team members through 1:1 sessions; created further systems to ensure successful member experiences.-Led regular feedback and training sessions with program coordinators and teams to promote unity and drive direction for the program.-Utilized Notion software to develop a full onboarding life cycle; recruited and onboarded a team of 40+ people (300% growth in one year).-Developed, edited and produced, online and in person curriculum video episodes for 200+ children and families.-Managed the marketing of the program and saw a 50% growth in audience engagement.-Created and designed weekly social media content and email campaigns to advertise and grow the children's program.-Conceptualized and launched annual Summer Camp for children of New York City.-Continually innovated new ways to grow and develop the growing children's program.CRM Database Manager-Prepared and presented performance reports to senior managers.-Analyzed complex data reports to gain insight and visibility into organization's member wellness and outreach effectiveness.-Created innovative data dashboards to show trends and patterns of a variety of health indicators.-Led a team to manage data input and maintenance of the data dashboards and database.-Ran backend reports and tested beta versions of a developing mobile app.Engagement Coordinator-Assisted the lead Engagement Director in cultivating relationships across diverse communities.-Assisted in facilitating regular community meetings to foster relationship building.-Assisted in the planning and execution of weekly community events.

CRM Database Manager-Developed database structures and features according to organizational needs.-Oversaw the maintenance of a CRM database of over 5000+ members.-Recruited and led a team to manage data input and maintenance of the CRM Database and reports.-Created data dashboards to show trends and patterns of a variety of health indicators.-Prepared and presented performance reports to senior managers.Engagement Coordinator-Assisted the lead Engagement Director in cultivating relationships across diverse communities.-Assisted in facilitating regular community meetings to foster relationship building.-Assisted in the RSVP tracking, planning and execution of weekly community events.-Mentored members of the community.-Assisted in the launch of Podium software across organization's websites.-Assisted in managing Podium software, providing excellent and timely customer service and support to organization's members via chat, email and SMS messaging.

-Served as the primary contact for all of the school’s constituents in person, over the phone, and via email.-Maintained school-wide information systems for students and personnel information.-Coordinated on-site components of the school financial system such as purchase orders, payroll records, grant reports, and financial forms.-Maintained technology throughout the school building.-Supported school events and activities as needed.-Communicated and fostered successful relationships with key stakeholders including students, families, and colleagues.-Recruited families and students for each school year, which led to a 100% retention rate.-Ordered and managed the dispersal of staff breakfasts, lunches, and snacks.