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Patrick Bacon is listed as Customer Service, Quality Control, Governance, Policies & Procedures, Process Improvement at Above Benchmark, a company with 6 employees, based in South Perth, Western Australia, Australia. AeroLeads shows a matched LinkedIn profile for Patrick Bacon.
Patrick Bacon previously worked as Secret Customer at Above Benchmark and Secret Customer at Mystery Customer Pty Ltd. Patrick Bacon holds Bachelor Of Commerce - Bcom, Commerce, Marketing, Public Relations from Curtin University.
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Experienced Customer Specialist with a demonstrated history of working in the government, private, and not-for-profit, Service Delivery industry. Skilled in Report Writing, Corporate Governance, Data Analysis, Business Analysis, Business Strategy, Continuous Process Improvement, and Quality Assurance. Strong support professional with a focus on Corporate and Operational Business Administration and Management.
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Perth, Western Australia, Australia
Working freelance for established 'secret customer' organisations, I anonymously conduct: service quality checks of clients' front-line customer services: checks of their compliance with policies, procedures, Australian Standards and/or legislation: and, knowledge-gathering of consumer preferences.
Perth, Western Australia, Australia
Working freelance for established 'secret customer' organisations, I anonymously conduct: service quality checks of clients' front-line customer services; checks of their compliance with policies, procedures, Australian Standards and/or legislation; and, knowledge-gathering of consumer preferences.
Perth, Western Australia, Australia
I assisted the Risk & Quality Partner to deliver a formal governance structure for the organisation – an Integrated Management System (IMS). I coordinated and managed: the development of policies and procedures across all areas of the business, including records-management governance, for accreditation to relevant Australian Standards; the transition of.
Perth, Western Australia, Australia
Perth, Western Australia, Australia
Responsible for - researching and analysing customer complaints and feedback data and the quality of call services provided to customers, making recommendations to inform process and service improvements based on quality assurance and performance improvement principles, and writing briefing papers and reports for the organisation’s Customer Complaints and.
Perth, Western Australia, Australia
Responsible for - researching and analysing the quality of inbound and outbound call services provided to customers, making recommendations to inform process and service improvements based on quality assurance and performance improvement principles, and writing briefing papers and reports toward the development of a National Customer Call Quality Framework.
Perth, Western Australia, Australia
Canberra, Australian Capital Territory, Australia
Canberra, Australian Capital Territory, Australia
Canberra, Australian Capital Territory, Australia
Canberra, Australian Capital Territory, Australia
Perth, Western Australia, Australia
Other employees you can reach at abovebenchmark.com.au. View company contacts for 6 employees →
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Patrick Bacon works for Above Benchmark.
Patrick Bacon is listed as Customer Service, Quality Control, Governance, Policies & Procedures, Process Improvement at Above Benchmark.
Patrick Bacon is based in South Perth, Western Australia, Australia while working with Above Benchmark.
Patrick Bacon has worked for Above Benchmark, Mystery Customer Pty Ltd, Ruah Community Services, Services Australia, and Medicare Australia.
Patrick Bacon's colleagues at Above Benchmark include Anne Davis, Jen Wells, and Adrian Muscatello.
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Patrick Bacon holds Bachelor Of Commerce - Bcom, Commerce, Marketing, Public Relations from Curtin University.
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