Patrick Connolly Email & Phone Number

Portsmouth, Nh, Us

Remote

Remote

Remote

Bedford, Nh

Research, develop, and introduce best practices for streamlined processes throughout the company. • Develop, document, and facilitate the rollouts of company-wide shifts in standardizing Campaign Management procedures. Assist in developing manuals to educate the Campaign Management team nationwide.• Conduct trainings for Campaign Management teams on the implementation of new standardized processes to legacy divisions throughout the broader enterprise. • Act as Digital Subject Matter Expert for my division, assisting in testing and development of digital tools, resources, processes, and rollouts.• Support the East Campaign Management team conducting weekly refresher trainings, providing support and guidance to current and new members of Campaign Management, and assisting in development of new tools and processes to enhance Campaign Management operations.

Portsmouth, New Hampshire

Oversee the performance and accuracy for multiple commercial accounts while assisting in revenue retention.• Managed accounts for three account executives totaling over $1.5 million in revenue. Duties included billing, traffic/copy & reporting for linear and digital orders, and attending client meetings.• Acted as intermediary between the Sales team and Operations teams, which consisted of Traffic, Finance, Production, and Digital.• Subject matter expert in the use of 3rd Party tags, utilized to track large marketing campaigns with tools such as Google Analytics, AdRoll, and DoubleClick, developed an updated process and trained campaign management team nationwide. • Assisted in digital trainings and new rollouts (VOD, Whitelist, Targeting).• Supported the Interactive team with reporting and delivery of digital campaigns overseeing over $65k in digital revenue.• Contributed to weekly sales meetings and trainings by providing updates on specific accounts, high profile programming, digital products, and sports inventory to assist sales with adding revenue.

Reading, Ma

Managed, reconciled, and regulated the disbursements of 401(k) retirement plans.• Produced reporting on key metrics including, weekly, quarterly and annual distribution amounts. • Worked with internal and external clients to resolve issues such as distribution errors, billing discrepancies, and missing documentation.

North Hampton, Nh

Process Daily Transactions while handling high volume phone traffic.Entrusted with opening accounts for both personal and commercial clients as well as building and maintaining strong relationships with them.Help organize financial and clientele data using spreadsheets that are used in weekly and quarterly meetings.Provide the highest level of customer service on a daily basis to all customers.

Supervised an average of seventy childrenManaged an average of fifteen staff membersResponsible for planning weekly activities and field tripsCompleted daily paperwork concerning children and staff members

Responsible for supervising up to twenty campers at onceAssisted in coordinating community eventsFostered sense of teamwork and cooperation among campers

Traveled to qualified leads homes and gave them vast knowledge on our productTook part in company and team meetingsDid work on own time to generated own leads