Patrick Hall, Pmp Email & Phone Number

Washington, DC, US

Mclean, Virginia, United States

Process owner for Power of Attorney and Conservator intake, validation and fulfillment for all Capital One accounts.

Mclean, Virginia, United States

Launched Capital One’s Buy Now Pay Later product ensuring phone and branch agents in Retail Bank, Auto Financing and US Card Lines of Business servicing products were aligned to provide consistent customer service. Partnered with New to Credit team to launch two new Student Credit Cards providing customer feedback and identified pain points to target.

Developed Strategic Communications/Change Management Strategy that allowed ERM to align messages of all our products, communicate using the best digital channels and collect and react to relevant feedback from stakeholdersConducted surveys and interviews with internal customers over an eight-month period to ensure the Risk Management Community provided.

Mcclean, VA

• Manage Chief of Staff Projects and Engagement Team of Scrum, Project and Change Managers for the Retail and Direct Bank Chief of Staff. Ensures the synchronization, prioritization and coordinating of activities among.
• Supervised the project management of a $4M Workplace Solutions and Retail Bank partnership to reconfigure the space and offerings in 1750 Tysons Office to resolve current issues and make improvements that better fit.
• Managed Retail Bank President’s Monthly Business Review Briefings and Dashboard project which assessed how the business performs against its mission, strategies, and priorities, track metrics in a consistent fashion.
• Program Manager for team of four project managers, 1 scrum master and 1 data analyst who executed seven major projects in direct support of the Senior Leader Team of Retail and Direct Bank
• Coached and mentored junior Project Managers to foster increased collaboration while developing processes and templates to ensure the team conducted projects efficiently
• Served as the Agile/JIRA point of contact for Retail Bank COS Team by finding solutions to Agile issues and conducting JIRA training for all team onboarding personnel

Fort Mcnair

STRATEGIC PLANNING: IADC did not have mechanisms to ensure the Department’s efforts were supporting the Strategic Goals and was unable to measure the effectiveness of the Department’s tasks. Developed the Strategic Plan Measures of Effectiveness and Performance which aggregated the College-wide Strategic Plan assessments that focused on the lines of.

Islamabad, Pakistan

PROJECT MANAGMENT: Led projects to identify economic-political-military implications and recommends appropriate courses of action to the US political, diplomatic and military leadership up the Presidential level. Conducted crisis action planning in a fluid environment to ensure the completion of US Embassy projects and protection of US economic.

Buenos Aires, Argentina

PROGRAM MANAGEMENT: Coordinated the education and training of the 120,000 person Argentine Armed and Security Forces by US military units over a three year period. Functioned as the lead for all US disaster relief operations occurring in the nation.STRATEGIC PLANNING: Re-established relations between the US and Argentina after a cessation of all.

Caracas, Venezuela

PROJECT MANAGMENT: Led projects to identify economic-political-military implications and recommends appropriate courses of action to the US political, diplomatic and military leadership up the Presidential level. Conducted crisis action planning in a fluid environment to ensure the completion of US Embassy projects and protection of US economic.

Montevideo, Uruguay

PROJECT MANAGMENT: Led projects to identify economic-political-military implications and recommends appropriate courses of action to the US political, diplomatic and military leadership up the Presidential level. Conducted crisis action planning in a fluid environment to ensure the completion of US Embassy projects and protection of US economic.

Miami, Florida

Asuncion, Paraguay

Master Of Arts (M.A.), Latin American Studies, Economics And Political Science

Graduated with Honors in Latin American Studies - Political Science and Economics Focus. Master's Thesis analyzed Venezuelan Democracy.

Masters In Strategic Defense Planning And Strategic Political And Economic, Strategic Planning

Activities and Societies: Prepared my course thesis on the role of the Latin American Armed Forces in Defense and Development. Prepared an.

Bachelor Of Science (B.S.), Economics

Graduated with a Degree in Economics. Served as the Commander of the Reserve Officer Training Corps Battalion.