Patrick Dalton Email & Phone Number
@commvault.com
1 phone found area 732
LinkedIn matched
Who is Patrick Dalton? Overview
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Patrick Dalton is listed as Senior Technical Account Manager at Cohesity, a with 2637 employees, based in Belmar, New Jersey, United States. AeroLeads shows a work email signal at commvault.com, phone signal with area code 732, and a matched LinkedIn profile for Patrick Dalton.
Patrick Dalton previously worked as Customer Support Manager at Commvault and Technical Support Supervisor at Commvault. Patrick Dalton studied at Brick Computer Science Institue.
Email format at Cohesity
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AeroLeads found 2 current-domain work email signals for Patrick Dalton. Compare company email patterns before reaching out.
About Patrick Dalton
Patrick Dalton is a Senior Technical Account Manager at Cohesity. They possess expertise in microsoft exchange, commvault, microsoft sql server, disaster recovery, servers and 6 more skills. Colleagues describe them as "I was lucky enough to report to Pat for a little over 9 years. He was one of the three that gave me a shot when my experience in the field was questionable at best, where others in the organization had already turned me down. This chance allowed me to demonstrate what I was capable of, and gave me the ability to flourish and take greater initiatives under his leadership. He always swam in his own current in a sea of people swimming against the tide, and that allowed for a greater diversity of ideas on his teams, something desperately needed at times, especially in an ultra-technical setting. He's a win for any organization looking to break up the mundane." and "Pat has been a wonderful person. Calling him 'manager' makes it sound very disconnected, because he was not just a busybody there who did not care about the team interaction. He always got out the way when the team needed to focus on some tasks, and has always been supportive and helpful whenever our team needed him. In his own way, he always tried his best to make our lives easier from the shadows, and never bragged once about how good a job he did to ease our pain. Working under him felt like he was trying to lift the rock on our shoulders from above."
Listed skills include Microsoft Exchange, Commvault, Microsoft Sql Server, Disaster Recovery, and 7 others.
Patrick Dalton's current company
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Patrick Dalton work experience
A career timeline built from the work history available for this profile.
Customer Support Manager
With over 20 years in IT and more than 12 years leading global support teams, I have consistently achieved a 98% customer satisfaction rate and ensured that all KPI metrics were met for local and abroad teams.Manager of Customer Support: Oversee two teams of 45 employees, managing all aspects related to Microsoft applications (Exchange, SQL, SharePoint, O365) and Unix file systems/databases (Linux, Unix, Oracle RAC, SAP HANA, MongoDB, Salesforce, and more).Collaborated with Engineering and Product teams to identify and implement solutions for product simplification, resulting in an improved customer experience.Responsible for day-to-day team management, driving the team to meet or exceed support metrics related to efficacy and customer satisfaction.Worked alongside the sales team to assist with renewals and support new deals, all focused on addressing customer satisfaction issues.Provide leadership and coaching, building team members and fostering a strong team culture based on my experience as a Support Engineer.Engage directly with team members and customers to resolve technical or satisfaction issues, and collaborate with Professional Services teams to support sales and deployments.Drive Volume Reduction Programs: Partnered with the Development team to identify and address product issues, enhancing product functionality and improving troubleshooting efficiency for engineers.Present Deliverables: Deliver business reviews and strategic plans to Commvault Executive teams.Identify and Address Common Issues: Work with development teams to expose and resolve common issues, reducing call volume.Conduct Performance Reviews: Provide performance evaluations and develop improvement plans for engineers.Collaborate with Products Team: Review new features and assess competitor products to stay competitive and improve offerings.
Technical Support Supervisor
Manage Day-to-Day Operations: Oversee the messaging group, providing support for agents working with Exchange, SQL, SharePoint, and Lotus Notes.Technical Guidance: Offer expert technical support to engineers and assist with long-running issues.Performance Reviews: Conduct performance evaluations for engineers.Create Documentation: Develop guides and technical documents for Support Engineers.Escalation Review: Collaborate with development teams to review and address escalations before forwarding them for further development.
Support Engineer
I initially started as a T1 engineer, specializing in troubleshooting Commvault and environment-related issues. My performance led to a swift promotion to T2 engineer, where I now work closely with our internal development team to address and resolve complex, code-related product challenges.Specialized in Exchange DB, Exchange Archiving solutions and SQL DB.
Local Technical Support Engineer
Local desktop supportManage servers Exchange, file servers so onManage backups.
Colleagues at Cohesity
Other employees you can reach at commvault.com. View company contacts for 2637 employees →
Priyanshu Mall
Colleague at CohesityBengaluru, Karnataka, India
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Francesco Terence Cappuccio
Colleague at CohesityGreater London, England, United Kingdom
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Sushma Patil
Colleague at CohesityKarnataka, India
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Reine Ayoub
Colleague at CohesityUnited Arab Emirates
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Fedai Vechi
Colleague at CohesityCyprus
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Aradhya Mittal
Colleague at CohesityIndia
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Tom Mondani
Colleague at CohesityDanville, California, United States
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Arun Murthy
Colleague at CohesityTiruvallur, Tamil Nadu, India
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Vinay Karandi
Colleague at CohesityBengaluru, Karnataka, India
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Boopathi M
Colleague at CohesityCoimbatore, Tamil Nadu, India
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Patrick Dalton education
Education record
Education record
Frequently asked questions about Patrick Dalton
Quick answers generated from the profile data available on this page.
What company does Patrick Dalton work for?
Patrick Dalton works for Cohesity.
What is Patrick Dalton's role at Cohesity?
Patrick Dalton is listed as Senior Technical Account Manager at Cohesity.
What is Patrick Dalton's email address?
AeroLeads has found 2 work email signals at @commvault.com for Patrick Dalton at Cohesity.
What is Patrick Dalton's phone number?
AeroLeads has found 1 phone signal(s) with area code 732 for Patrick Dalton at Cohesity.
Where is Patrick Dalton based?
Patrick Dalton is based in Belmar, New Jersey, United States while working with Cohesity.
What companies has Patrick Dalton worked for?
Patrick Dalton has worked for Cohesity, Commvault, Mcgraw-Hill, and Ges.
Who are Patrick Dalton's colleagues at Cohesity?
Patrick Dalton's colleagues at Cohesity include Priyanshu Mall, Francesco Terence Cappuccio, Sushma Patil, Reine Ayoub, and Fedai Vechi.
How can I contact Patrick Dalton?
You can use AeroLeads to view verified contact signals for Patrick Dalton at Cohesity, including work email, phone, and LinkedIn data when available.
What schools did Patrick Dalton attend?
Patrick Dalton studied at Brick Computer Science Institue.
What skills is Patrick Dalton known for?
Patrick Dalton is listed with skills including Microsoft Exchange, Commvault, Microsoft Sql Server, Disaster Recovery, Servers, Technical Support, Microsoft Servers, and Microsoft Cluster.
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