Patrick Dillon Email & Phone Number

65 employees, $14.4M budget. Two hospitals, 3 campuses, 14 clinics, 240 Medical Staff, 2,500 employees. Responsible for Information Systems, Telecommunications and TelemedicineChair: IT Governance Committee. Member: Corporate Leadership Council, Program Management, Physician Informatics, Quality Leadership, Service Leadership and Performance Excellence CommitteesAchievements: Clinical Applications:• Upgraded system-wide EMR (Eclipsys Sunrise Clinical Manager) around patient-centric workflow: +Implemented evidence-based clinical practice guidelines, knowledge-based charting and transcription, Electronic Medication Administration (eMAR). 2007 Joint Commission Survey with no deficiencies +Integrated pharmacy system and automated dispensing (McKesson) Average 20 minute reduction in pharmacy turnaround (over 60%)• Selected and implemented Emergency Department Information System (Sunrise ED Manager)• Selected and implemented Radiation Therapy Information System and scheduling application (IMPAC)• Negotiated enterprise Radiology software, storage and viewing (SCImage / PICOM). Business Applications:• Implemented materials management software (EHS) integrated to pharmacy and surgery• Upgraded HR application suite (Lawson) • Developed intranet and initiated external website re-designTechnology:• Re-architected application data base; 10x faster core response• Upgraded physical infrastructure core to closet• Developed backup and recovery procedures, business continuity and disaster recovery strategyOperations and Management:• Aligned application strategy to corporate goals; restructured service delivery to improve customer satisfaction • Established governance structure • Reduced software costs $380K per year• Negotiated surgery, revenue cycle, HIM and budgeting software (ePSI) contracts • National Winner, Eclipsys “Circle of Excellence Award” for Operational Excellence 2007 and 2008

Upgraded system-wide EMR (Eclipsys SCM) resulting in 2007 Joint Commission Survey with no deficienciesSelected and implemented Emergency Department Information System. Decreased length of stay by 20 minutes; decreased triage time by 60% Implemented Computerized Physician Order Entry (CPOE) using evidence-based order sets. Leapfrog score of "Fully Implemented" (the highest score awarded)Implemented Radiology system (Scimage/ PICOM) Developed comprehensive 5-year strategic plan aligned to corporate goalsWebsite redesighRe-designed application data base and core infrastructure, resulted in 10x faster core responseDeveloped backup and recovery procedures, business continuity and disaster recovery strategy Established IT Governance structure and integrated governance into capital budgeting cycle National Winner, Eclipsys "Circle of Excellence Award", Eclipsys Users Network, 2007 National Winner, Eclipsys "Circle of Excellence Award", Eclipsys Users Network, 2008; center

Directed 65 employees and $14.4M budget for Blessing Health System, a regional health system consisting of two hospitals on 3 campuses, 14 clinics, 240 Medical Staff and 2,500 employees. The hospital houses nationally accredited Chest Pain and Cancer Care centers, a Level II Trauma Center and over 400 beds.

Planned and restructured hardware and software-licensing agreements for Rady Children's Hospital. Resulted in $2M savings over the next four-year period. Developed strategic plans for IS customer service delivery and data center growth for Sharp Healthcare. Resulted in offer of

Responsible for strategic planning, direction and standards to support a 9-hospital, $2B regional healthcare system. Directed 115 employees with an annual operating/capital budget of $8.5M. Acted as IS liaison and CIO-designate. Joint responsibility for EMR selection, contract negotiations and implementation for this Malcom Baldrige Award-winning hospital system.

Directed 80 employees and $9.2M budget for Sharp HealthCare, a Malcom Baldrige Award-winning Integrated Delivery Network Responsible for end-to-end IS service delivery and process improvements for 7 hospitals, 50 clinics, 2,400 Medical Staff physicians, nearly 15,000 employees, and a managed care plan with 150,000 members. Member of Senior IS Leadership, Strategic Architecture and Technical Architecture teams. Selected achievements:Supported the successful rollout of system-wide hospital EMR (IDX CareCast). Responsible for planning, command center communications and go-live problem resolutionDesigned "application roadmap" and "technology roadmap" tools to resolve interoperability issues Implemented single sign-on and comprehensive Identity Management (Sentillion)Re-engineered service delivery using LEAN Six Sigma. Request turnaround time decreased by 50%. Customer satisfaction as measured by survey increased 12% Instituted ITIL service delivery structure and training for incident and problem managementLed business continuity and disaster recovery planning. Remediated procedures to best practice Directed $3.2M Data Center remediation through design, bid and build phases. Delivered project on time, within budget, with minimal disruption to the 582 systems serviced through the

Led implementation team for Austin Independent School District, a 102-site wide-area network with over 10,000 nodes. Developed specifications and coordinated the project plan development for Gallup McKinley County Schools, composed of 33 schools and over 13,000 students.

Project management and integration services for IBM and others. Design and implementation of a 50-site SAP roll out for a major manufacturer of pet food products. Primary design responsibilities for a 4,000-node hospital network. General responsibilities designing and specifying systems, bidding and bid management

Master Of Theology (Th.M

, New Testament Literature (with departmental honors) Professional Certification, CPHIMS, 2001, renewed 2005, 2008 Certified Professional.

Bachelor Of Arts (A.B, Humanities/Religious Studies (Double; Both Departments