Patrick Dyer

Patrick Dyer Email and Phone Number

Senior IT Professional | ITILv4 Foundation | CCST Cybersecurity | Comptia Security+ @
Patrick Dyer's Location
Attleboro, Massachusetts, United States, United States
Patrick Dyer's Contact Details

Patrick Dyer personal email

About Patrick Dyer

IT Support Professional with experience in Leadership and Customer Service. History of progressively increasing responsibilities and accomplishments. Skilled in providing end-point support - remote or onsite. Able to communicate technical issues to non-technical users at all levels. Experienced at creating knowledge base articles, and training materials.

Patrick Dyer's Current Company Details
Abundant Life Home Healthcare

Abundant Life Home Healthcare

Senior IT Professional | ITILv4 Foundation | CCST Cybersecurity | Comptia Security+
Patrick Dyer Work Experience Details
  • Abundant Life Home Healthcare
    Information Technology Specialist
    Abundant Life Home Healthcare Jan 2021 - Present
    Panama City, Panamá, Panama
  • Mass General Brigham Faulkner Hospital
    Shift Lead Desktop Support Services
    Mass General Brigham Faulkner Hospital Jun 2018 - Dec 2023
    Jamaica Plain
    - Supervise team of four techs and coordinate support for over 3000 end points.- Reduced the response time to help desk calls, exceeding the organization’s Service Level Agreement, and achieving the highest feedback rating, 5 star, 98% of the time.- Resolved technical issues efficiently, reducing workflow interruptions by 10%.- Plan, coordinate, and oversee large hardware and software deployments.
  • Randstad Usa (Consultant At Brigham And Women'S Hospital)
    Desktop Upgrade Technician
    Randstad Usa (Consultant At Brigham And Women'S Hospital) Jun 2017 - May 2018
    Boston, Massachusetts, United States
    Executed software upgrades for 30,000 computers.Implemented measures to minimize workflow interruptions, and ensured seamless transitions for end-users.
  • Private Mathematics And Physics Tutor
    Private Tutor
    Private Mathematics And Physics Tutor Jan 2015 - Dec 2017
    Roslindale, Ma
    Tutor Middle School, High School and some college level

Patrick Dyer Skills

Matlab Team Leadership C++ C Teamwork Team Oriented Management Fpga Digital Logic Design Qt Creator Microelectronic Devices And Circuits Pspice Xilinx Ise Leadership

Patrick Dyer Education Details

  • University Of The West Indies, Mona, Kingston Jamaica
    University Of The West Indies, Mona, Kingston Jamaica
    Electronics And Mathematics

Frequently Asked Questions about Patrick Dyer

What company does Patrick Dyer work for?

Patrick Dyer works for Abundant Life Home Healthcare

What is Patrick Dyer's role at the current company?

Patrick Dyer's current role is Senior IT Professional | ITILv4 Foundation | CCST Cybersecurity | Comptia Security+.

What is Patrick Dyer's email address?

Patrick Dyer's email address is pd****@****ard.edu

What schools did Patrick Dyer attend?

Patrick Dyer attended University Of The West Indies, Mona, Kingston Jamaica.

What are some of Patrick Dyer's interests?

Patrick Dyer has interest in Hiking, Soccer, Computer Programming, Leadership Development Training.

What skills is Patrick Dyer known for?

Patrick Dyer has skills like Matlab, Team Leadership, C++, C, Teamwork, Team Oriented, Management, Fpga, Digital Logic Design, Qt Creator, Microelectronic Devices And Circuits, Pspice.

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