Desktop Support Technician
West Conshohocken, Pennsylvania
Provided Desktop Support services to customers local and remote across Pennsylvania, New Jersey, Delaware, and West Virginia, Provide Hardware and software support, both on-site, and remote. Replacing Processor, main boards, video cards, hard drives, etc. on both desktop and laptops.Software installation, configuring, troubleshooting, and applying fixes.Assisting users in person, over the phone, or via remote connection software.Support Windows based systems.Supporting software such asMS Office, Visio, Project, Adobe Acrobat, Adobe Reader, Cisco VPN, MS Lync / Skype, Internet Explorer, Firefox, AutoCAD, Photoshop, internally written software...