It Support Technician
CALAT (Croydon Adult Learning And Training) Supported hardware, software, antivirus , 35 servers, 650 PCs, 200 printers, 80 audiovisual units, datalinks, switches and VOIP across 7 sites with 10 Domains. Planned and carried out major upgrades including replacement of server hardware, rollout of server 2008 across CALAT, later rollout of Server 2012. Creation and rollout of optimised XP image to counter performance issues. Creation of Win7 image and rollout via WDS. Reduction of domains to 7 and then to 2 as improved datalinks allowed. Specification, costing and supervision of work by outside contractors (cabling etc). Supervision and training of junior staff.After TUPE to Capita I continued to support CALAT but the majority of my time was spent supporting Council ICT XP and Win7 desktops with some Win 10. While at the Council I took a particular interest in data cabling, switches and WiFi.
