Manager Document & Records Management
• Performed responsibilities of the Director of Document Control for 3 months• Lead specialist to 3 direct reports• Trained new hires on the Veeva EDMS process.• Manage the Veeva EDMS workflows for new hires and oversees the assignment of reviewers / approvers for GXP documentation at 5 Resilience sites.• Ensure training LMS activities meet organizational goals.• Utilize Smartsheets to manage the process for the creation, review, approval, and issuance of GXP controlled documents.• Support the development of corporate policies and procedures for document control and records management.• Track training metrics on a monthly basis to ensure new hires have completed the required training.• Update training documents and Veeva system requirements as SOPs are revised.• Develop user requirements and contributes to the configuration, validation, implementation, and lifecycle management of the corporate electronic document management system (EDMS)• Review the format and metadata of new documents to ensure compliance to approved templates, procedures and EDMS requirements.• Provide guidance to new hires, document initiators, owners, and users to ensure compliance with all applicable procedures / regulations and assists users with EDMS workflow related issues.• Act as document and records management subject matter expert during Client audits and regulatory inspections• Provide training to users for document control processes.• Manage the periodic review of controlled documents and partners with document owners to ensure periodic reviews are completed within the required timelines.• Manage and maintain Resilience document templates and partners with site QA document control teams to implement revisions.• Provide document management metrics for Quality Management Review• Contribute to the continuous improvement of the Resilience Quality Management System