IT leader with solid record of planning, designing, deploying, and supporting IT infrastructure in multiple organizations including Ann Taylor Stores Corporation, NASDAQ, Pepperidge Farm, BIC Corporation, Perrier (Nestle Waters), TPG Architecture, Direct Media, Inc. Multi-Site Technology Operations, such as data center, server infrastructures, advanced operations management and service delivery management techniques. systems management, including VMware virtualization, Windows Server, UNIX, Linux and backup & storage systems. Disaster Recovery.Strategic and Operational planning, Budgeting, allocation and Financial reporting, decision making, negotiations, and deal closing. ITIL -- Service Management for Delivery and SupportSpecialties: Service DeliveryService SupportClient RelationshipClient Delivery Project ManagementIT ProcurementTelecomExtensive Help Desk ManagementData Center ManagementGraduate of Dale Carnegie / Multiple American Management Association certifications / and more...Siemens Phone System and AdministrationHelp Desk Institute Member SharePointIT Customer ServiceDRData Center Facilities ManagementPCI CompliancySymantec NetBackupHP SiteScopeHealthcare ITFounder Data Center Professionals Group on LinkedInFounder Data Center Agency Group on LinkedIn