Patrick Whelan Email & Phone Number

Toronto, Ontario, Canada

• Led a practice of 65+ analytics and data science practitioners, supporting value delivery across all Canadian Personal Banking (CPB) lines of business. Oversaw reporting and analytics delivery for the CPB Chief.
• Developed the structure and engagement model for the newly formed Analytics and Data Science practice, supporting analytics value delivery of $102MM in 2022, 20% above target.
• Championed the development of analytical processes and best practices, eliminating pain points for team of 65+ practitioners and driving a 5% increase in Employee Engagement scores.

Toronto, Ontario, Canada

• Oversaw analytics delivery for a team of 30-50 business insights analysts and data scientists, supporting Everyday Banking, Personal Savings & Investing, Real Estate Secured Lending, Customer Strategy and Acquisition.
• Captured new revenue opportunities and optimized product offerings, exceeding value target by 40 – 100% each year.
• Led the growth and development of team members and colleagues, creating a culture of collaboration and empathy, contributing to the promotion of more than 25 team members over 2.5 years and reducing attrition by 25% in.

Toronto, Ontario, Canada

• Managed a team of 7-9 business insights analysts, delivering strategic analytics in partnership with the Customer Strategy business and with flexible capacity support for all Canadian Personal Banking lines of business.
• Partnered with business executives to develop data-driven strategy for customer-centric product solutions, driving $28MM in value delivery over 3.5 years, exceeding target by 15%.
• Pioneered new customer-centric analytics solution to implement 5 innovative analytics assets, including Enterprise Flow of Funds, Customer Lifetime Value and Next Best Action, which have since been leveraged for 50+.

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area