Patrick L. Email & Phone Number

United States

Mountain View, California, United States

Santa Clara, California, United States

Grew the IT Team from myself in Santa Clara to six technicians around the world, supporting multiple sites across the globe while the company grew from 50 to over 300 employees.• Expanded 0 server racks to over 100 server racks in 6 years. Lead the construction project for the first 10 server-rack lab with dedicated cooling. Then, took over 50 racks in the same building and finally lead the project to build another 50 rack data center on-site.• Increased on-site storage from a single DAS server to multiple NetApp Filers hosting over a petabyte of data globally.• Replaced Cisco firewalls with a Palo Alto Networks equipment and created a multi-site worldwide network with standard Internet connections and IPSec tunnels to connect all Fungible sites.• Upgraded Cisco and Netgear 1 GB LAN equipment with Arista, Extreme and Juniper 10/25/40/100/200 GB switches in production and test/dev environments.• Created network address ranges and equipment naming schemes to start small and be flexible to scale up rapidly over time.• Designed, built, maintained, upgraded and expanded the first instance of Fungible storage equipment hosting production data, which became the "Dogfood" project.• The Dogfood environment was also used for "Customer Zero" operations to work through Engineering bugs along with Tech Support and escalated Engineering Support processes and flows.• Deployed, configured, tuned and maintained IBM LSF, the chip design team's batching and queuing system.• Maintained and upgraded Microsoft Active Directory and RedHat FreeIPA authentication systems and helped configure pass-through authentication for software that Engineering needed to secure.• Deployed hundreds of x86 servers running CentOS for production, chip design and test/dev functions.• Supported laptops, desktops, Zoom Rooms, Google apps, O365 apps and any other hardware or software issue that employees brought to our attention.

San Jose

Part of the 2 person IT team supporting 150+ people in a software startup.• Deployed, configured and supported EMC, NetApp, Equallogic, and Nimble storage arrays running one or more protocols: NFS, iSCSI and Fibre Channel.• Supported and expanded internal services: DNS, DHCP, NTP, LDAP, AD, VPN, VOIP, WiFi• Stabilized production storage by migrating from LeftHand VSA to Equallogic hardware.• Worked with engineering to spec out storage based upon capacity, I/O and feature requirements.• Analyzed network problems to discover jumbo frames size and VLAN tag mis-matching issues.• Built the Veeam based backup system for all production applications and critical data.• Moved the entire building, engineering lab and all production services in a 3-day weekend.

Palo Alto, Ca

The go-to person for all things storage in VMware's Technical Operations department.• Designed and built the storage environment for the first Production Cloud in VMware IT.• Helped design and build the network, servers and software stack for the first IT Production Cloud.• Member of the team that designed and built the largest internal Cloud at VMware.• Resolved several cloud storage outages and worked with Engineering to determine root cause.• Architected storage hardware for a cloud used by Sales Engineers to demo VMware software.• Designed, built, documented, troubleshot and handed off Engineering’s first VDI environment.

Palo Alto, Ca

Was the subject matter expert for all things storage in VMware’s Technical Operations department. • Worked extensively on the planning, architecture, and building of a new 500 rack datacenter, remotely and onsite, to ensure that it would be suitable for all users’ needs. • Planned the physical layout and structured cabling design for two labs in VMware’s new campus. • Published all the technical procedures and departmental policies for the Storage Team, as well as the labs and storage team documentation for the Washington datacenter. • Assisted Engineering and Finance with storage-related technical and financial budget decisions. • Trained dozens of Engineers and Storage technicians on basic to complex storage topics. • Architected, built and supported storage environments for VMworld 2008 and 2009.

Palo Alto, Ca

Deployed and supported Fibre Channel, iSCSI, NAS arrays and infrastructure for Engineering.• Grew the Fibre Channel network in one lab by several hundred ports in less than a year.• Brought one lab and one data center online with hundreds of FC switches and dozens of arrays.• Worked with storage array vendors to swap out loaner units and bring in new models for testing.• Trained dozens of testers, developers and technicians on multiple storage topics including Brocade FC switches, EMC, IBM, NetApp arrays and ESX Server storage connectivity.• Moved complete storage-centric test beds from one lab to another to deal with explosive growth.• Took over Engineering home directories and other production storage support from Corporate IT.• Helped design and build instructor lead lab environments for VMworld 2006 and 2007.

Palo Alto, Ca

Oversaw partner SAN qualifications by running in-house testing and assisting partners’ testers. • Created dozens of test cases for VMware’s first SAN Certification Test Plan. • Traveled to several storage partner labs with pre-release code to test with their hardware. • Worked with partners’ testers to help them get VMware software running in their labs and troubleshoot problems to determine if it they were bugs or configuration issues. • Logged and tracked bugs found by partners or myself and verified fixes when resolved.

San Jose, Ca

Operated a 1 person IT department to support a 70 person high-tech software company.• Administered Solaris 8 servers running NIS, SAMBA and Rational Clearcase.• Responsible for corporate backups using Veritas NetBackup with UNIX and Exchange Agents.• Initiated the BETA test site for IPDynamics’ VPN software suite and collaborated with Technical Support and Engineering to resolve problems.• Resolved slow network performance and broadcast storms by re-configuring Cisco switches.• Responsible for project management and coordination of company move including installation of multiple WAN connections, T-1 routers, phone circuits and Shoreline PBX.

San Jose, Ca

Responsible for interoperability testing of IP and FC hardware and software with our FCIP gateway.• Wrote the Interoperability Test Plan template and modified it for specific hardware and software.• Developed and managed SAN Valley System’s Interoperability Program and Compatibility Matrix.• Designed and built (2) combined Interoperability / System Test labs.• Devised, built and certified solutions that interoperated with SAN Valley’s FCIP Gateway.• Utilized FC & Gig-E generators and analyzers to test hardware and ensure proper behavior.• Documented test results and developed Solution Sheets, Application Notes, White Papers.• Recreated customer environments in InterOp Lab to resolve escalated customer issues.• Designed and built effective demos for customers, exhibitions, conferences and trade shows.

San Jose, Ca

Senior technician in a three person IT team in charge of all UNIX and Windows servers, plus all internal and external network connectivity. • Maintained Solaris based DNS, NIS, NFS, Licensing and ASIC Development environment. • Installed and configured Nokia / Checkpoint Firewall-1 for corporate security and VPN services. • Transitioned corporate Internet connectivity from DSL to a full T1 circuit. • Worked with old and new ISPs to smoothly cutover WWW, DNS and Domain Name services. • Modified lab networks to interact, but not interfere, with the Corporate LAN. • Responsible for corporate backups using BackupExec and DLT tape library. • Setup network infrastructure, resource servers, and printers for a new, larger office. • Trained Desktop Technicians on networking basics and conducted Outlook 2000 user classes.

San Jose, Ca

Supported and expanded servers and networks for a rapidly growing 200-2000 person hardware company (pre-IPO through IPO times).• Oversaw the growth of the network from a local 75-node to worldwide 800-node environment.• Segmented and organized the corporate network with the use of VLANs.• Converted VPN services from a Microsoft PPTP server to a Nortel IPSec solution.• Transitioned the company from a Microsoft Proxy Server to Netscreen-10 hardware.• Changed file-serving services from Windows servers to Network Appliance hardware.• Upgraded Microsoft Exchange and NT Domain Controllers to fault tolerant Compaq hardware.• Assisted the IT Manager with NIS, NFS and the ASIC development environments on Solaris.• Spearheaded Lucent Phone Switch move to a new building: including circuit order, call forward set up, hardware upgrades and coordination with multiple vendors within a very tight time frame.

Mountain View, Ca

Part of a 3 person IT team who supported a 100+ person software startup.

Sunnyvale, Ca

Part of a 3 person IT team but was the only person responsible for supporting over 150 laptops and desktops across the company.• Assisted Network Engineers with DNS on IRIX and Checkpoint Firewall on Solaris.

Sunnyvale, Ca

Part of a two person IT team who maintained all computers and networks for a 150+ person computer game company.• Built, fixed and upgraded desktop computers running MS-DOS, Windows 3.1 and Windows 95.• Assisted with supporting the IPX/SPX network, Novell file servers, CC:Mail, and backups.