Shop Manager
Current• Recruit top talent and source candidates through company-prescribed channels• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing any customer issues• Monitor and assist in the training of Sales Associates (Pawnbrokers) so their development meets prescribed Cash America standards• Administer processes and procedures within the store, which include inventory, managing loans, merchandising, store presentation, store systems, and corporate reporting• Evaluate store financial statements and drive profitability through communication and q• Monitor loan qualification and buy processes to ensure value and integrity of all loans issued
Nov 2019 - Present
