Patrick Lilwall

Patrick Lilwall Email and Phone Number

Chief Executive Officer @ The Hobart Clinic
Hobart, TAS, AU
Patrick Lilwall's Location
Hobart, Tasmania, Australia, Australia
Patrick Lilwall's Contact Details

Patrick Lilwall personal email

n/a
About Patrick Lilwall

Trusted advice to help organisations achieve their full potential with Business Models & Strategies for the Digital Age.

Patrick Lilwall's Current Company Details
The Hobart Clinic

The Hobart Clinic

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Chief Executive Officer
Hobart, TAS, AU
Employees:
42
Patrick Lilwall Work Experience Details
  • The Hobart Clinic
    Chief Executive Officer
    The Hobart Clinic
    Hobart, Tas, Au
  • National Disability Services
    Member - Tasmanian State Committee
    National Disability Services Aug 2024 - Present
    Sydney, New South Wales, Au
  • Richmond Futures Ltd
    Chief Executive Officer & Company Secretary
    Richmond Futures Ltd Apr 2023 - Present
    Hobart, Tasmania, Au
    Appointed as CEO in April 2023. Appointed as Company Secretary November 2024.
  • Queensland University Of Technology
    Executive Advisor To Executive Mba Program
    Queensland University Of Technology Mar 2017 - Present
    Brisbane, Queensland, Au
    Volunteer Executive Advisor to EMBA Students
  • Tasict
    Government Engagement Sub-Committee
    Tasict Oct 2020 - May 2023
    Hobart, Tasmania, Au
  • The Hobart Clinic
    Chief Executive Officer
    The Hobart Clinic Mar 2021 - Feb 2023
    Rokeby, Tasmania, Au
    Appointed as Acting CEO by the Board to stabilise and lead the next period of organisational transition and future appointment of the CEO position; whilst still leading the digital transformation. This now includes appointment as Company Secretary since Dec-2021. The role has included a detailed focus on both Corporate and Clinical Governance. During a period of COVID and other economic pressures, the key has been to ensure positive patient experience underpinned by safe clinical practice whilst over sighting compliance to clinical regulation and ensuring strong corporate governance and risk management.
  • The Hobart Clinic
    General Manager, Corporate Services
    The Hobart Clinic Jun 2020 - Mar 2021
    Rokeby, Tasmania, Au
    Leading the Corporate Services team, with a strong focus on Digital Transformation, the role also supports Property, Hospitality, Domestic and Administration Services teams for The Hobart Clinic Association; which is an accredited hospital and Tasmania’s leading private, not-for profit treatment centre providing mental health services for conditions such as anxiety, depression, drug and alcohol addiction, older persons mental health and memory loss
  • Inplex Management Services Pty Ltd
    Managing Director
    Inplex Management Services Pty Ltd Aug 2016 - Apr 2022
    Patrick established INPLEX as a micro-business that works closely with Executive and Boards to deliver contemporary business models for as Digital Age, engaging under a flexible Executive.as.a.Service model. The services are centred around defining and translating strategy into pragmatic roadmaps to deliver sustainable change. Roles covered include:- Advisory Board Chair (FRI)- Advisory Board Chair (Global GBM)- Business Advisory (Health & Hearing)- Executive Coach (QUT Executive MBA programs)- Strategy & Advisory (Anglicare SEQ)- Strategy & Advisory (C&K)- Digital Strategy (Mater Group - Health, Education, Research, Foundation)- Business Strategy (Mater Education)- Business & IT Advisory (Mater ICT Division)- ICT Strategy (Tarong Energy)- CIO Advisory (Telstra)
  • Advisory Board Centre
    Community Chair - Tasmania
    Advisory Board Centre Jan 2021 - Nov 2021
    Brisbane City, Queensland, Au
  • Advisory Board Centre
    Certified Advisory Board Chair
    Advisory Board Centre Mar 2018 - Nov 2021
    Brisbane City, Queensland, Au
    The Advisory Board Centre supports Entrepreneurs through effective, commercially focused board structures. I chair commercial advisory boards to maximise potential value and support effective decision making. I work with an exclusive, carefully selected team of Entrepreneurs, Advisers and Experts in building tailored Advisory Boards for growing businesses.
  • Franchise Relationships Institute
    Chair - Advisory Board
    Franchise Relationships Institute Mar 2018 - Jan 2020
    Armadale, Vic, Au
    Chairing the Advisory Board to support the business owners to maximise the value of their business through access to high-quality, independent advice from well-respected, experienced individuals
  • Mercy Community
    Executive Director, Business Transformation
    Mercy Community Apr 2018 - Dec 2019
    Nudgee, Queensland, Au
    Working with the CEO and Executive team to define the strategic roadmap for transforming the Mercy Community business. Patrick supported foundational change to the business by leading Strategy, Marketing & Communication, Fundraising, Enterprise PMO and Information & Technology Services.
  • Mater Health Services
    Business Strategy Development - Mater Education
    Mater Health Services Mar 2017 - Jul 2017
    Brisbane, Queensland, Au
    Developed the new business strategy for Mater Education Ltd. This was a great success based on a highly consultative approach with the senior leadership team to develop the vision, strategy and capability roadmap. Setting long term aspirations for making a difference in the education landscape#strategy #digitalstrategy #educationstrategy
  • Mater Health Services
    Business Portfolio Planning
    Mater Health Services Feb 2017 - Apr 2017
    Brisbane, Queensland, Au
    Ongoing support of the Mater Health Services in portfolio planning and development through establishment of an enterprise level portfolio register and capability mapping.
  • Mater Health Services
    Digital Vision & Strategy Development
    Mater Health Services Aug 2016 - Feb 2017
    Brisbane, Queensland, Au
    Working as a trusted advisor to the Mater Misericordiae Group, we positioned them for success by developing their Digital Vision and Strategy, underpinned by robust capability portfolio planning and roadmap development. #digitalvision #digitalstrategy
  • Blue Care
    Cio
    Blue Care Jul 2012 - Jul 2016
    Brisbane, Queensland, Au
    • Provided leadership to engage and improve the overall end user experience for 10,000+ Blue Care workforce (paid and volunteer) across 200+ sites across QLD, NSW and NT which included the 60 residential aged care facilities and retirement living villages• Provided strategic leadership to the organisation to define a digital strategy and roadmap that would position Blue Care as a leader in the Aged care sector. The challenge in 2012 was the ambiguity in the government led reforms and how this would impact organisations• Developed a program of work that defined and delivered over 140 projects which culminated in the largest care mobile deployment of over 4000 devices to 6000+ staff in the Community Aged Care services. This required a significant whole-of-business view covering policy, culture, change management, data, process, training and IT systems. Key benefits were staff being able to register time & attendance via mobile, and route optimisation to reduce travel costs (fuel, insurance, etc.), hence improving contact hours with clients• Developed a digital business architecture which ensure key business capabilities to support service planning and delivery, risk, customer contact centres, data analytics, digital and social media, learning management and financial services• Developed strategic partnerships across government and the ICT sector to achieve successful outcomes, which included partnering with Telstra Health on new solution for smart home care• Successfully managed P&L of the IT and Project portfolios with 60 staff and an operational budget of $45M, project budget of $20M+, and acquisitions to deliver growth strategies
  • Telstra
    Program Assurance Services
    Telstra Nov 2011 - Jun 2012
    Sydney, Nsw, Au
    Provided industry thought leadership to bring the customer mindset to the planning of the commercial NBN services. Included facilitation to align processes Telstra customer experience, order, activation and assurance
  • Laing O'Rourke
    Cio
    Laing O'Rourke Aug 2010 - Sep 2011
    • Reporting directly to the Global Finance Director based in the UK, and dotted line to the Australian based CEO, Patrick was accountable for all ICT operations in the southern hemisphere covering six countries, and was recruited into Laing O’Rourke with the mandate to transform the ICT department from a ‘utility’ function to a ‘service provider’ that added value back to the business and enable a strong foundation for growth• Defined a digital strategy and roadmap that underpinned the strong growth targets for the business • Improved the commercial performance of IT through a 30% reduction in over ICT budget• Defined and delivered innovation that enabled improved bid management for commercial tenders• Ensured strict adherence to organisation service standards • Mentored and coached emerging leaders across many disciplines in strategy and leadership• Chaired the Corporate Social Responsibility (CSR) panel which ensured positive legacy remained in communities that Lang O’Rourke operated• Successfully mitigated impacts of QLD floods by acting early and leading the teams to ensure all services remained operational.
  • Queensland Rail
    Cio
    Queensland Rail Feb 2009 - Mar 2010
    Brisbane, Queensland, Au
    Patrick was appointed as the CIO for QR in Feb 2009. QR is Australia’s largest transport and logistics provider with revenues of $3.9B, $11B assets, 10,000 kms of track and over 15,000 employees. As CIO, he was accountable for the enterprise systems that underpin the company and include 1,000+ applications, 900 servers, 8,500 PC’s and 238 staff. As part of a broader whole-of-company transformation, his charter within QR was to:1. Engage the business and re-establish IT as an enabler to business outcomes 2. To transform the IT Division into a commercially viable provider of ICT services3. Re-engage the ICT market and leverage its value to enhance QR’s delivery capabilitiesPatrick was able to lead the above change program in a turbulent time and was able to bring about genuine behavioural change in the ICT division. This change ensured an ICT platform capability for what was considered one of the largest business separation programs in Australia.
  • Sms Management & Technology
    Account Director
    Sms Management & Technology Apr 2000 - Feb 2009
    As an Account Director in SMS, I was responsible for the end-to-end delivery of services to our clients. My clients cover Mining, Resources, Infrastructure, Utilities (Generation, Distribution & Retail), Aviation, Gaming, Health and Telecommunications.The role of an SMS Account Director was essentially a General Management role within the company as it involved end-to-end accountability for delivery and outcomes. Key elements involved; strategy and planning, budgets, establishing strategic relationships, understanding demand, defining and sourcing capability to meet projected demand (internal & external), sales and bid management, then overseeing delivery. There was also a strong staff management element which involved staff recruitment, salary and performance management.
  • Sms Management & Technology
    Sms National Practice Manager - Project Alignment Services
    Sms Management & Technology Apr 2004 - Oct 2005
    In recognition of expertise developed during his time as a Project Recovery Specialist as well as other leadership roles in SMS, Patrick was appointed as the National Practice Manager for Project Review & Recovery Services offering to the market. It was branded as "Project Alignment". This involved leading the develop of IP and capability within the company nationally, as well as leading business development activities around this offering. It also involved presenting to public conferences and seminars on topics of IT Governance and Project Alignment nationlly.
  • Sms Management & Technology
    Senior Consultant - Project Recovery
    Sms Management & Technology Apr 2000 - Sep 2004
    Specialising in Project Review and Recovery operations, Patrick worked across mainly the Telecommunications and the Mining sectors where he recovered projects in solution domains such as; workforce management, enterprise level SAP Project Management transformation, MIS and datawarehousing, business intelligence, Voice Portal, and Call Centre solutions.
  • Tafe Queensland
    It&T Executive Officer
    Tafe Queensland Nov 1995 - Mar 2000
    Brisbane, Queensland, Au
    CSIT was a growing TAFE College. Patrick was appointed as the first IT Manager and was required to build up the IT Unit. Once this was established, TAFE outsourced its IT functions and Patrick was retained by TAFE to act on behalf of the CSIT in the management of the outsourcing contract. Patrick led the formation of the information infrastructure of an institute of TAFE Queensland comprising of over 21 sites over a 250km spread of coastline over a five year period. The charter of this role was to develop and manage an effective, structured team committed to the ongoing support and development of Information Technology as an enabler to the Institute’s strategic and tactical direction.During the six year period, Patrick extended his influence beyond just IT by delivering key programs on Y2K and state level planning for Business Continuty Planning.
  • Tafe Queensland
    Business Management Lecturer
    Tafe Queensland Jan 1997 - Jun 1999
    Brisbane, Queensland, Au
    Lectured on Business Management
  • Royal Australian Air Force
    Military Officer
    Royal Australian Air Force Sep 1988 - Oct 1995
    Au
    During posting to Logistics Support Command , architected a new approach to analytics of aircraft maintenance status data that led to the advancement of a Strategic Data Analysis Unit to inform operational capability decisionsPosted to RAAF Base Amberley, was part of the leadership to establish newly created Logistic Management Centre to support the F-111 aircraft. Architected a revised approach to Business Process Re-engineering of the F-111 aircraft design and maintenance processes. This achieved strong success with significant reduction in process complexity and document and costAchieved Quality Management Systems (ISO9001:1994) accreditation at first audit

Patrick Lilwall Skills

Program Management Strategy It Strategy Change Management Governance Stakeholder Management Business Process Business Process Improvement Leadership Project Management Business Transformation Management Business Strategy Outsourcing Project Delivery Strategic Planning Business Analysis Business Intelligence It Management Vendor Management Project Planning Consulting Itil Enterprise Architecture Customer Service Project Portfolio Management Team Leadership Requirements Analysis Management Consulting Process Improvement Enterprise Software Telecommunications Infrastructure Business Development Professional Services Pmo Sdlc Performance Management Integration Information Technology Service Delivery It Service Management Process Engineering Prince2 Recruiting Erp Solution Architecture Budgets Resource Management Service Management

Patrick Lilwall Education Details

  • Australian Institute Of Company Directors
    Australian Institute Of Company Directors
    Graduate - Company Directors Course
  • Advisory Board Centre
    Advisory Board Centre
    Certified Chair
  • Qut (Queensland University Of Technology)
    Qut (Queensland University Of Technology)
    Business
  • Australian Institute Of Project Management
    Australian Institute Of Project Management
    Project Management
  • Royal Australian Air Force College
    Royal Australian Air Force College
    Administration Studies
  • Australian Organisation For Quality
    Australian Organisation For Quality
    Quality Management
  • Royal Australian Air Force College
    Royal Australian Air Force College
    Military Officer
  • Qut (Queensland University Of Technology)
    Qut (Queensland University Of Technology)
    Information Technology
  • Saint Columbans
    Saint Columbans
    Hsc

Frequently Asked Questions about Patrick Lilwall

What company does Patrick Lilwall work for?

Patrick Lilwall works for The Hobart Clinic

What is Patrick Lilwall's role at the current company?

Patrick Lilwall's current role is Chief Executive Officer.

What is Patrick Lilwall's email address?

Patrick Lilwall's email address is pl****@****.com.au

What schools did Patrick Lilwall attend?

Patrick Lilwall attended Australian Institute Of Company Directors, Advisory Board Centre, Qut (Queensland University Of Technology), Australian Institute Of Project Management, Royal Australian Air Force College, Australian Organisation For Quality, Royal Australian Air Force College, Qut (Queensland University Of Technology), Saint Columbans.

What skills is Patrick Lilwall known for?

Patrick Lilwall has skills like Program Management, Strategy, It Strategy, Change Management, Governance, Stakeholder Management, Business Process, Business Process Improvement, Leadership, Project Management, Business Transformation, Management.

Who are Patrick Lilwall's colleagues?

Patrick Lilwall's colleagues are Kristy Sherrin, Isabella De Santi, Hannah Smith, Roslyn Goss, Natalie Meadwell, Susan Austin, Jess Harper.

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