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An Information Technology Professional with over 20 years of experience providing a high quality service at all levels by utilizing “Best of Practice” methodologies such as ITIL and a high proficiency in successfully managing projects from inception to completion. Possesses a thorough understanding of technology management, infrastructure, administration, application development and its relationship to the business it supports. A leader who motivates others and continually fosters a positive team spirit that is dedicated to meeting deadlines to meet business and budgetary goals.Specialties: IT Infrastructure / Operations / Application Development Development of business cases / Budgeting / Project Management Development of Operational policies / standards / proceduresBusiness Analysis / Business Process Improvement / Quality AssuranceVendor Management
Hardboot Communications Inc.
View- Website:
- hardbootinc.com
- Employees:
- 13
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Director, Engagement And Principle ConsultantHardboot Communications Inc.Toronto, On, Ca
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Director, Engagement / Principle ConsultantHardboot Communications Inc. 2010 - PresentToronto, Canada AreaPrinciple Solution Architect for internal / ecommerce application development and provide client technology solutions, delivery oversight and established Service Delivery Metrics.Lead development team for Mobile Social Media /Marketing application development: investigate and identify potential solutions to overcome technological uncertainty. Determine /design application workflow, perform analysis on Business requirements and implement development standards, create functional… Show more Principle Solution Architect for internal / ecommerce application development and provide client technology solutions, delivery oversight and established Service Delivery Metrics.Lead development team for Mobile Social Media /Marketing application development: investigate and identify potential solutions to overcome technological uncertainty. Determine /design application workflow, perform analysis on Business requirements and implement development standards, create functional /technical specifications, refine agile development process. Show less
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It DirectorLoblaw Companies Limited Jan 2005 - Jan 2010Managed various Infrastructure design, development, implementation and operational support in 3 Data Centers and 40 warehouse/Offices.Developed and implemented policies, processes and documentation to streamline operations, reduce risk and ensure integrity. Responded to production incidents and led resolution teams to meet Systems availability Service Level Objectives (SLO) Managed and oversaw the relationships with outsourcing providers/vendors. Negotiated appropriate pricing /… Show more Managed various Infrastructure design, development, implementation and operational support in 3 Data Centers and 40 warehouse/Offices.Developed and implemented policies, processes and documentation to streamline operations, reduce risk and ensure integrity. Responded to production incidents and led resolution teams to meet Systems availability Service Level Objectives (SLO) Managed and oversaw the relationships with outsourcing providers/vendors. Negotiated appropriate pricing / discounts structures, managed service contracts, licenses, warranties, and maintenance agreements. Show less -
Senior Manager, Technical ServicesLoblaw Companies Limited 1999 - 2005Managed a group of technical professionals to develop, implement and maintain technology solutions to meet Supply Chain, Retail, PC Bank Business requirements and Y2K transition.Manage Q/A, Risk and Change Management. Interfaced with clients and managed various internal application development and integration projects with SDLC disciplines
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Systems Integrator – Database AdministratorLoblaw Companies Limited Jan 1996 - Dec 1999Team leader of Database Administrators group, responsible for 24x7 Database Administration Support to PeopleSoft Human Resources Management Systems, Financials and in-house developed Supply Chain/ Warehouse Management Systems. Established database release management and recovery strategies.
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Technical Analyst / Systems AdministratorLoblaw Companies Limited Jan 1995 - Dec 1996Team Leader for the LAN/Unix Administration team; responsibility include 24x7 Systems Administration Support for various UNIX Systems and LAN based systems for head offices and warehouses. Provided administration activities for server based systems installation through the company, including AIX, NCR, Novell and Windows.
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Communications Analyst/ Senior Micro Technical SpecialistLoblaw Companies Limited Apr 1990 - Dec 1994Responsible for all Networks and LAN Administration activities for Intel-based servers installed through the company, management of IBM token ring switches and WAN communication links. Primary Support of Novell NDS, Microsoft Mail and host based communication gateways
Patrick Ma Skills
Patrick Ma Education Details
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Concordia University
Frequently Asked Questions about Patrick Ma
What company does Patrick Ma work for?
Patrick Ma works for Hardboot Communications Inc.
What is Patrick Ma's role at the current company?
Patrick Ma's current role is Director, Engagement and Principle Consultant.
What is Patrick Ma's email address?
Patrick Ma's email address is pp****@****ers.com
What is Patrick Ma's direct phone number?
Patrick Ma's direct phone number is 866.602*****
What schools did Patrick Ma attend?
Patrick Ma attended Concordia University.
What skills is Patrick Ma known for?
Patrick Ma has skills like Vendor Management, Itil, Sdlc, Business Analysis, It Strategy, Data Center, Management, Change Management, Business Process Improvement, Project Management, It Management, Servers.
Who are Patrick Ma's colleagues?
Patrick Ma's colleagues are Alison Bittle-Fair, Chris M., George Maasai, Dienye Peterside Fnimn, Fcpfc, Fimc ,miod, Hafiz Mohammad Abdul Basit, Zahid I., Luca Corazza.
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Patrick Ma
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Patrick Ma
4Rd Year Undergraduate Student And Teaching Assistant At The University Of British Columbia | On The Search For Summer Internship Roles To Gain Experience In Software Development, Machine Learning And Database ManagementKelowna, Bc
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