Highly experienced compliance professional with a proven ability to manage, optimize GDPR and data protection processes. Skilled in contract and document management, I possess cross-functional expertise in customer relations, marketing, and sales. I am adept at communication, coordination, planning, with a strong track record of handling inquiries and complaints discreetly and professionally. I ensure unwavering compliance with regulations, industry standards, and company commitments.Key Skills & AchievementsCompliance, Risk Management, and Regulatory Affairs:o GDPR and Compliance Processes: Built, maintained, and optimized robust IP, compliance, GDPR processes, significantly reducing corporate risk, exposure.o Risk Mitigation: Identified and mitigated legal, economic risks through comprehensive compliance reviews of processes and policies.o Training Programs: Developed and delivered impactful compliance training programs, fostering a strong culture of compliance within the organization.o Monitoring Procedures: Established and implemented efficient compliance monitoring procedures, ensuring ongoing adherence to regulations, company policies.o Regulatory Affairs: Regularly reviewed and updated product and packaging labeling, including customer, health authority documentation, datasheets, and leaflets. Managed proofreading, translation and localization to ensure compliance with local health regulations and industry standards.Contract and Documentation Management:o Contract Optimization: Optimized contract terms ensuring compliance with industry standards.o Document Management: Implemented accurate, efficient case, document management systems for filing and archiving, maximizing legal coverage.Operational and Administrative Excellence:o Onboarding Processes: Streamlined onboarding processes for colleagues, distributors, ensuring efficient integration.o HR Support: Provided effective HR support with recruitment, salary management, and training coordination.o Operational Efficiency: Enhanced operational efficiency through strong organizational skills and prioritization of customer, team needs.Customer, Stakeholder Relationship Management:o Customer Satisfaction: Maintained exceptional customer satisfaction through professional, confidential handling of inquiries, complaints.o Event Management: Successfully managed customer, distributor events, campaigns, and workshops, driving engagement and results. o Marketing: Meticulous attention to detail in coordinating, executing marketing tasks.
Listed skills include Internal Communications, Writing, Public Relations, Editing, and 20 others.
