EMEA lead for 6 various scale office portfolios

• Monitor via KPI’s facilities operations including the performance of vendors, service providers, food & event services, mail/post services, building & equipment maintenance, all audits and other operational requirements for the office and support to other offices in the EMEA region as required• Create and manage Purchase Orders and process invoices and reconciliations via Concur & Oracle.• Review all vendor invoices, work with providers if any discrepancies. Monitor office budget and report on monthly/quarterly financial results in partnership with the Manager.• Project manage internal events within the offices event spaces. Plan, organize and execute approval internal and client-facing office events as directed. Coordinate food with onsite provider, or external supplier as necessary. Coordinate logistics and space setup. Work with janitorial staff to make sure all spaces are prepped for events and promptly cleaned and reset after.• Manage & report all office requests using Twitter’s internal work order ticketing system. (Salesforce) Respond in a timely manner per metrics. • Support maintenance and update of floor plans, space configurations, furniture layouts and reconfigurations of space via planning tool etc.• Plan move projects, coordinate and oversee the allocation of space, layouts, furniture for moves, shuffles, adds, and changes. Assess and identify areas for improvement (business processes, SOP, automation etc.)• Onsite point of contact for vendor relations. Ensure providers are meeting contract SLAs. Onboard, establish PO’s, point person for any payment or invoicing issues. Responsible for providers of food services, office supplies, plants, appliances, furniture, parking, pest control, janitorial, maintenance, shipping, Ergo and HVAC.• Work with Twitter Project Managers on any office improvement projects.• Oversee departmental communications (internal newsletter, digital signage, notice emails to staff.)

• Technical Support & Assets; Providing proximity technical support for assets used by staff. Ensuring maximum utilization of Centralized Support Desk. Link up with Madrid for IT support and call tree database• Procurement; Responsible for suppler on boarding and management of 300+ current suppliers with the Bank. Supplier on boarding in accordance with policy, compliance and due diligence. Maintaining the supplier database. Maintaining & reporting the budget per supplier. Retendering with new suppliers in accordance with policy.• Manage purchase order and invoice approval process for service-related procurement in order to meet required guidelines to ensure compliance with BNP Paribas procurement and payment policies.• Liaise with suppliers and contractors to ensure provision of effective services, including security, catering, cleaning and M&E and other support services.• Information Security; Management/Control/reconciliation of the premises Access Cards, Safe Desk Control with CISO.• Understand the importance of Information Security Guidelines to increase awareness of BNP Paribas Information Security Policy to enable the implementation of best practice in the workplace. • Complete all location audits at 3 BNP Paribas locations in Dublin as required and in conjunction with suppliers to meet SLAs• Liaise with landlord/landlord representatives and Real Estate Management team to resolve building/lease related issues and requirements• Liaise with assigned services surrounding areas of service delivery, customer satisfaction, policy and procedures etc. to ensure timely and effective resolution of issues.• Provide H&S and Risk Management support to ensure compliance of health and safety within the location(s), carrying out accident investigations and reporting as required managing incidents and risks to resolution

Founded in Toronto in 1988, CaseWare International Inc. is a global software provider for accountants and auditors. Our solutions continue to push the technological boundaries in the industry by combining the power of automation with secure collaborative tools to help our customers reach new levels of productivity – and make better business decisions. CaseWare solutions are trusted by over 400,000 users in 130 countries and in 16 languages.- Full scope facility management of 3 floors with a total combined space of approximately 70,000 sq. ft. including; HVAC, plumbing, lighting, fire, electrical, I.T, Server Room and AV contracts. Boardroom and conference centre management and facility liaison for property management company (GWL) for general repairs and maintenance.- Responsible for vendor management for required services including; office supplies, lunch room services, cleaning services, telecommunications, conference lines, copiers etc. - Monitor and oversee facilities operations including conference and boardroom room setup, AV setup and troubleshooting, office equipment maintenance, supply re-stocking.- Responsible for the administration and maintenance of security access cards. Responsible for developing, updating and communicating relevant policies and procedures to management and staff, including but not limited to: Fire Escape Plan, Records Management Policy and H&S reports. - Oversight of Health & Safety Committees and Emergency Preparedness plans for the Toronto office.- Coordination of office programs such as healthy snacking (stocked vending machine), monthly social events, annual summer and festive events for 300+ guests

Responsibilities:- Client / Account development (New business B2B Sales as well managing existing business)- Business Expansion and Growth Strategies. Exploring the clients needs, expectations and fit of the organization. - Conduct client visit, gather full scope information on their needs and requirements. - Researching current & upcoming industry trends to provide consultative approach.- New Business Development / Client Relations - Creating and negotiating service agreements with clients to establish terms of business- Training, Coaching and Mentoring Sales team and Recruiters.- Business planning and sales forecasting - Database maintenance- Sourcing, creating/amend job postings, pre-screen, behavioral and situational based interviewing.- Conduct screening interviews, generating leads and gathering detailed information on employment history. - Perform reference-checking procedures on all candidates.- Cross market candidates to clients to secure new job orders. - Appropriately match candidates to meet client needs and expectations – both skill level, aptitude and fit.

AppleOne Employment Services is a full-service employment company. Founded in 1964, we are now celebrating 50 Years of the AppleOne Experience. Responsibilities:- Full-cycle recruitment process on a 360 desk. - Sourcing, creating/amend job postings, pre-screen, behavioral and situational based interviewing.- Conduct screening interviews, generating leads and gathering detailed information on employment history. - Perform reference-checking procedures on all candidates.- Cross market candidates to clients and new business to secure new job orders. - Develop and maintain clients. Explore new job opportunities with the market. - Maintain and document candidate communication within our in-house system. - Conduct client visit, gather full scope information on their needs and requirements. - Appropriately match candidates to meet client needs and expectations – both skill level, aptitude and fit. - Follow up and update my candidates of current opportunities and job search. - Prepare files for temp, contract and perm roles.

Nesta™ (formerly Need More Space) is a family run indigenous business that was established 1989 and is the largest and oldest self-storage provider in Ireland, and is part of the Kefron Group. The business is rooted in local communities and we provide a much needed service to our many customers for the countless reasons that they may need storage. From personal to professional, precious to practical there is a story behind every shutter. Role and responsibilities as an Office Manager included;- Day to day running of facility including staff responsibilities.- Responsible for all financial aspects of the facility.- Forecasting costs and finances budget of the site to meet overall expenditure.- Sourced new staff for office, conducted phone & in-house interviews with senior management and full background checks as per hiring policy. - Responsible for reducing credit control figures and bad debt.- Developed and maintained sales figures for K.P.I including agreed sales targets.- Ensured all maintenance works were performed, scheduled and accounted for.- Provide executive support to senior management with travel, calendaring and expense reporting.- Member of the Health & Safety committee. Attended monthly, take minutes and prepare agendas and follow up.- Organized team and company events. Assisted with annual companywide charity event of over 500 guests. - Reviewing quotations from contractors and partners in a timely fashion, approving and making recommendations were needed. - Brokered high value deals with major clients and vendors by negotiations of price/fees whilst ensuring the continued and enhancement of services.- Assisting with sales strategies and planning, also helped with re-branding of the company.- Coaching and developing staff on customer services and new products.

Over the last 20 years TWO MEN AND A TRUCK®/INTERNATIONAL, Inc has developed to become a highly regarded removals company – both domestically and internationally.A Canadian owned company with successful operations throughout Canada, America, the UK and Ireland, we’re more than just a removals company, we’re the Movers Who Care®. Our aim is to help families and businesses move and relocate with the minimum amount of hassle, exceeding your expectations.Roles and responsibilities as a Business Developer included;- Negotiated high valued contract with new and existing clients to drive sales whist keeping the service at a premium. - New business sales included cold calling, field sales, direct marketing and online advertisement.- Presented new products and service to enhance new and existing relationships.- Research and development on marketplace and competitors.- Generated, negotiated and closed out business.- Developed and maintained sales figure as per target set.- Implement new sales tactics and strategies to meet the customer needs.- Account Management and Sales within the transport sector.- Manged/generated a pipeline of new and existing customers both corporate and residential.

D2D Sales Outsourcing Ltd (D2D) is a direct sales business. We provide a turnkey field sales campaign outsourcing service to corporations, charities and SMEs wishing to build or grow their market share. We design and execute sales campaigns to achieve our client’s business objectives: we provide all personnel, technology, market data and business intelligence. Role and responsibility as an Office Assistant included;- Prepared invoice and payroll on a weekly basis. - Process direct deposit, cash flow and cheques on a weekly basis. - Accounts payable duties included matching, batching & coding. - Reconciled accounts, minor financial reporting to ensure no discrepancy with accounts. - Receive invoices and match them with purchase orders/packing slips, to ready the bills for payment.- Work with accounting team on any outstanding debt from vendors and clients. - Completed full expense reports for travel, accommodation and miscellaneous expenditure. - Achieved a high standard of customer orientated skills. - Managed calendar’s for senior staff and updated there schedule with new appointments/meetings and travel. - Produced remarkable telephone skills, organization skill and other clerical duties such as mailing, filling, call forwarding and photocopying etc.

The Vision Organisation is part of the Appco Group, a subsidiary company of the Cobra Group of Companies. Appco Group has expanded across the globe and become one of the world's leading face-to-face sales and marketing companies, with more than 800 locations in 27 countries on five continents.Role and responsibility as a Sales representative included;- Team lead and mentor for 4-6 team members. - Direct sales market in a customer facing environment- Planning routes and territory for outside sales. - Coaching and developing of new staff.- Customer service, objection handling and closing out sales.- Achieved high sales in a commission driven workplace. - Responsible for sales target set by company.- Learning new product knowledge across 3 division including charities, energy and telecommunications.

We are in over 32 countries and our products are sold or distributed in over 130 countries with an annual turnover of €3.6 billion. Our major production facilities are located in Ireland, the US, the UK, Germany and China. We have four segments; Glanbia Performance Nutrition, Global Ingredients, Dairy Ireland and Joint Ventures & Associates. Our shares are listed on the Irish and London Stock Exchanges (symbol: GLB)Role and responsibilities as Floor Staff included;- Product control and packing in a foods and drinks factory. - Insuring all produce are kept fit for purpose. - Storing and organising multiple products for line exit and transportation. - Machine control and supervision of product. - Health and Safety of my area and facility. - Day to day sanitation of facility. - Waste consumption and recycling. - Picking orders for vendors in a timely fashion.