Patrick Mcpartland Email & Phone Number

Minneapolis–Saint Paul, Wisconsin, United States

Greater Minneapolis-St. Paul Area

Responsible for using customer and product data to drive strategy for customer retention and new customer acquisition. Developed training for sales and success organizations to deploy new pricing approaches and negotiate deals.- Created comprehensive ROI analysis and new pricing strategy for 3000 enterprise customers and thousands of individual users.

Greater Chicago Area

Chicago

Jellyvision is an award-winning technology company whose interactive software talks people through important, complex, and potentially snooze-inducing life decisions - like choosing a healthcare insurance plan, saving for retirement, or navigating a leave of absence - in simple, fun, and engaging ways. Our recipe: behavioral science, purposeful humor.

Chicago

Worked closely with marketing and sales teams to create outreach cadences and content to introduce our solution. Hiring, training, and coaching for 3 distinct roles. Oversight of team members responding to inbound marketing leads, building lists of contacts aligned with our ideal customer profile, and outreach to those contacts to generate sales qualified.

Greater Chicago Area

Developed relationships with small agencies and individual marketing consultants to create new small business referral channels.

Chicago

Responsible for retention and growth of a book of mid-market accounts as well as prospecting and closing new business. Provided ongoing support to a large customer base with a focus on providing fantastic customer experience.

Chicago

Managed accounts with $500,000 in monthly revenue. Worked closely with sales operations to create and implement systems to prioritize incoming support requests and supervised the work of a team of front line support reps.- Designed and administered support issue escalation and resolution process- Reviewed and approved discount and special pricing requests.

Chicago, IL

Responsible for retention and growth of a book of West coast law firms. Provided ongoing coaching and consultation to law offices on best practices for converting leads to clients.

Chicago IL