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Patrick Merz is listed as Principal Support Account Manager bei Oracle at Oracle, a with 184101 employees, based in Zurich, Switzerland. AeroLeads shows a work email signal at oracle.com and a matched LinkedIn profile for Patrick Merz.
Patrick Merz previously worked as Principal Support Account Manager at Oracle and Customer Service Director at Oracle. Patrick Merz holds Itil Expert from Glenfis Itil Academy.
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Spezialgebiete: Service ManagementProject ManagementSupport Account Management
Listed skills include Cloud Computing, Unternehmensinformatik, It Strategie, It Service Managment, and 20 others.
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Zürich Und Umgebung
Support Sales:- Support Contract RenewalsAccount Management:- Acting as customer's advocacy and trusted person- Knowledge of customer's enterprise and needs- Account planning including proactive customer lifecycle planning- Service reviews and alignment- Value of customer services- Coordination and networking between customer, account team and partners
Account Management:- Acting as customer's advocacy and trusted person- Knowledge of customer's enterprise and needs- Account planning including proactive customer lifecycle planning- Service reviews and alignment- Value of customer services- Coordination and networking between customer, account team and partnersSituation Management:- Business issue management- Support contracts and additional services- Resource coordination for situation… Show more Account Management:- Acting as customer's advocacy and trusted person- Knowledge of customer's enterprise and needs- Account planning including proactive customer lifecycle planning- Service reviews and alignment- Value of customer services- Coordination and networking between customer, account team and partnersSituation Management:- Business issue management- Support contracts and additional services- Resource coordination for situation managementService Management:- Assisting customer to ensure that implementations / systems are supportable according to Oracle's best practices- Ensure customer is using Oracle knowledge base ans on-line services effectively- Proactive recommendations and support tools adoption Show less
Responsible for Global Service Delivery for Credit Suisse and UBS AG
Kloten
Zürich
New York City
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Isam Hagmusa (Ph.D.)
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Prathamesh Kapse
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Nikhil Khandelwal
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Parth Guntoorkar
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Syed Abraar
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Subhendra Tripathy
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Nandan Ns
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Mohan Bangalore
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Stephanie Carlin
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Quick answers generated from the profile data available on this page.
Patrick Merz works for Oracle.
Patrick Merz is listed as Principal Support Account Manager bei Oracle at Oracle.
AeroLeads has found 1 work email signal at @oracle.com for Patrick Merz at Oracle.
Patrick Merz is based in Zurich, Switzerland while working with Oracle.
Patrick Merz has worked for Oracle, Sun Microsystems, Conexus Ag, and Ubs Ag.
Patrick Merz's colleagues at Oracle include Isam Hagmusa (Ph.D.), Prathamesh Kapse, Nikhil Khandelwal, Parth Guntoorkar, and Syed Abraar.
You can use AeroLeads to view verified contact signals for Patrick Merz at Oracle, including work email, phone, and LinkedIn data when available.
Patrick Merz holds Itil Expert from Glenfis Itil Academy.
Patrick Merz is listed with skills including Cloud Computing, Unternehmensinformatik, It Strategie, It Service Managment, Itil, Saas, Rechenzentren, and Data Center.
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