Assistant Service Manager
CurrentAssist customers who bring their cars in for service while providing excellent customer service in a fast pace work environment Track and update customers on the status of their vehicles or parts that are on orderManage/distribute work to a small team of technicians and ensure the express lane is moving efficiently Take the information given by the technician and relay that information to the customer and educate them on the service needs of their vehicleAssist the manager in daily tasks to help run the service center smoothly while supporting other service advisors with any issues they’re experiencing