Patrick Michaud Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

• Supervision of a security staff of more than 300 employees comprised of individuals from a wide range of cultural and socioeconomic backgrounds.• Management and resolution of client problems as they arise on a daily basis.• Preparation and presentation of proposals for staffing and management of client events.• Management of the billing process for security services provided for at facilities under my direct management, including Old National Center, Indianapolis Convention Center, Victory Field, Georgia Street, and The Pavilion at Pan-Am. • Identification and implementation of additional security measures required for V.I.P. clients such as the Dalhi Lahma.• Identification and implementation of screening procedures for players, staff, and family in the players’ lounge and locker room areas at the BMW Championship.

Indianapolis, Indiana Area

• Sales management of current accounts as well as prospecting potential clients through direct sales calls and in person meetings.• Consultation with customer accounts to insure their creation of budgeting plans that allow clients to maintain up-to-date school bus fleets in accordance with each district’s requirements.• Participation in the market introduction of the largest (over $ 2,000,000) propane-powered fleet in the state of Indiana.• Development and maintenance of trusted relationships with clients, including their operations and service teams, while serving as a liaison between MacAllister’s shop team and our clients.

Carmel, Indiana

• Managed multiple auditing accounts to ensure all accounting charges are accurate and up to date.• Created process to help decrease time between billing and payment received to increase savings for clients and improve company’s AR aging.• Communicated carrier contracts with clients to ensure clear expectation of services prior to signing of agreements.

Carmel, Indiana

• Developed and maintained a reliable customer portfolio by understanding customers’ needs and adapting services to meet those needs. • Displayed an ability to adapt to the continually changing freight market in order to maintain and build customer portfolio.• Demonstrated strong sales skills by consistently exceeding call times and call numbers in order to be successful.

Indianapolis, Indiana Area

• Served as a single point of contact between customers and carriers to provide for greater personal care of the account.• Established a diverse and successful client base with each account requiring different needs and expectations.• Coordinated multiple shipments in an organized fashion on a daily basis in order to increase efficiency and minimize error.• Created close relationships with customers as well as carriers, allowing for flexibility with rates and further longevity of the account.• Collaborated with fellow co-workers brokering trucks in difficult driving conditions throughout various seasons.

Indianapolis, Indiana

Summer employment

Associate Of Science - As, Accounting And Business/Management

Education record

History, History And Classical Civilization