Patrick Morrison Email & Phone Number

Mason, Ohio

As an Associate Settlement Specialist, I facilitate Accounting and Treasury Department activities by using proprietary systems for data entry, reporting, research, inquiry response, preparing settlement text files, sending wires, and posting payments as well as specialized support for custom clients in a fast-paced environment with strict deadlines throughout the day. Some of my key contributions include: Produced daily, monthly, and quarterly settlement reporting to be distributed to financial institutions within deadlines.  Proactively handle a majority of research for missing payments contributing to department and organization results. Conducted in-depth payment research for the accounting department or external financial institutions utilizing resources and systems to find outages and then apply payments or send inquiries to resolve and settle general ledgers. Documented and created How-To documents for internal tasks.

As a Client Support Specialist, I work in a fast-paced environment supporting peers and leaders while managing client debit and credit portfolios. Some of my key contributions include: Received numerous V5 Praise Awards for exemplary customer service such as going to extensive lengths to find information for a client while providing attention to detail and customer service at a level they had not received previously resulting in client retention. Served as a Subject Matter Expert for reward programs by working directly with product manager to ensure reward programs were working correctly, researching issues, and teaching staff about the programs.  Selected by leadership based on outstanding performance to be cross-trained for an elite team working actively on debit and credit portfolios. Created training documents and facilitated training for 20 employees and trainers with a focus on password resets, reward programs, and rejected items.

Washington Court House, Ohio

As a Teacher, I employed personalized techniques with students to meet individual needs including 1x1 support during self-led activities, incorporating movement, song, and dance and engaging the class with games and smartboard activities. One of my key contributions include: Developed Student Learning Objectives by leveraging Reading Endorsement, knowledge of state standards and benchmarking to match lesson plan.

Teaching Licensure, Elementary Education And Teaching

Sports Management Administration, Business Administration And Management, General