Patrick Rubio Email & Phone Number

Austin, Texas, United States

Austin, Texas Area

Austin, Texas Area

Responsible for managing customer accounts to achieve certification through phone, email, and live chat. Responsible for quality control of member contact information and distributing current and accurate fraud resources. Critical skills: Attention to detail, time management, and maintaining a high level of customer satisfaction

Austin, Texas Area

Agent in the Appeals Department for eBay Money Back Guarantee. Duties consist of handling high call volumes, checking account information and reviewing claims to be adjudicated and/or appealed. On the spot decisions were required while following policy and call metrics consistent with a high standard of customer service.Critical Skills: Conflict resolution, time management, policy interpretation