Patrick S. Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Perth, Western Australia, Australia

(Restructure/position made redundant)Manage Sales function, key relationships and channels. Build business plans, strategies, and processes to achieve monthly, quarterly and yearly targets.Main tasks included providing sales, marketing, and technical support through joint customer visits with Distributor field staff, manage sales performance results, local region forecasting , presenting monthly sales reports and conducting regular Distributor sales and service meetings.▪ Conducted product training on specification, updates, and new releases.▪ Assisted in monthly volume and article forecasting.▪ Professional representation of Continental, its products and its values in the market. Budgeted sales objectives and be responsible for growth of business through Direct accounts. Support marketing and the Technical Customer Service department.Digital Solutions involved ensuring successful market entry of integrated fleet solutions in close interaction with our customers.To act as a change ambassador and driver of fleet solutions in the market and identify the best-fitting solutions for customers business/needs.Main tasks included, external & internal training rotations, Pathway 1 Business and Development Projects together with Training & Individual Development.

Perth, Western Australia, Australia

Multi-site management of suppliers & operations. Development & implementation of policies & procedures to ensure compliance with safety, maximise tyre life & increase CPKs. Negotiate pricing & correct applications for work required.MHE new hire, maintenance & correct applications for work required.

Perth, Western Australia, Australia

Responsible and accountable for prospecting new clients whilst maintaining key relationships with existing clients. Continuously increasing sales volumes and achieving KPIs whilst working together with internal departments, contact centre, logistics and pricing team.Results have been achieved by identifying areas of improvement and implementing strategies to increase service levels.

Perth, Australia

With over 22,000 commercial truck and trailer tyres on the road at any time. Providing cost effective solutions on breakdowns and preventative tyre maintenance, promoting cross functional relationships between departments (team work) and the importance of engaging with other team members and departments, implementing procedures to increase efficiencies, managing relationships with suppliers and their staff across 15 sites nationally. Developing and implementing of a tyre management plan, completing and reporting safety interactions, responsible and accountable for a safe working environment and ensuring compliance with all relevant OH&S requirements. • Achieved reduction in cost of commercial truck and trailer tyres by 5-20%.• Achieved reduction in CPK (Cents Per KM).• Achieved reduction in cost of tyre maintenance fees by 5-30%.• Achieved increase in truck and trailer tyre life by 40-80%• Achieved 100% increase in number of wheel alignments completed on Prime Movers.• Achieved 100% increase in identifying mechanical issues and performing preventative maintenance due to irregular tyre wear e.g. air leaks/suspension, shock absorbers.• Achieved 40-60% increase in preventative tyre maintenance efficiencies.• Achieved 30-50% increase in National coverage with various supplier agreements.• Reduced average downtime of equipment due to tyres by 10-40%.• Reduced number of after-hours call outs relating to tyres by 10-30%.• Improved invoicing procedures by 60-80% resulting in an average savings, due to errors, per week of $100 - $1000.

Perth, Australia

Led the Bakery team, consisting of twelve direct reports, providing solutions across Production/Operations, Stock Control, Sales, setting and working towards KPIs, Merchandising, Administration, Budgets, P&L's, Wages, Rosters, HR, WHS, Food Safety, Training and Repairs & Maintenance. • Achieved 3% increase in sales.• Achieved 30-60% increase in production quality.• Reduced average cost of sales by 5- 8%.• Reduced average wages costs by 5- 10%.• Reduced average operating costs by 3- 8%.• Increased operating profit by 15 – 30%.• Achieved together with the team average score of 100% for monthly Vibrancy Program.• Achieved 5 Star rating for overall assessment of the Bakery at every assessment. Categories of assessment; Service, Merchandising, Product. Maintenance and Bakery Condition, Cleanliness, WHS & FSP (Food Safety Program).

Perth, Australia

Led the sales team, consisting of five direct reports, providing solutions across 32 Dealerships (Multi site Management for key customer), setting and working towards KPIs, call centre management, B2B sales, training and product knowledge in car, 4X4, SUV, Light Commercial and Commercial Truck & Trailer tyres, processing warranties, warehouse & deliveries. • Increased sales in call centre by 10-30%.• Increased average sales per site (32 Dealerships ) for multi-site key customer by 10- 50%.• Acquired average of two new clients per week.• Acquired new suppliers for major brands.• Increased customer retention by 30-50%.• Improved sales culture by achieving an increase in the managerial effectiveness.• Introduced customer service focus training.

Osborne Park, Western Australia, Australia

Led the team, consisting of eight direct reports, providing solutions across Sales, Operations, Stock Control, WHS, Safe Operating Procedures (SOP), HR, Administration, Budgets, P&L's, Wages, Rosters, Repairs & Maintenance, Training in operations, sales and product knowledge for car, 4X4, SUV and Light Commercial tyres, setting and working towards KPIs. • Increased retail sales from $2M to $3M pa.• Increased operating profit by 8%.• Reduced total expenses by 9% .• Awarded “National Recognition for Exceptional Performance 2009” at the annual conference.• Awarded “WA Franchisee of the Year 2010 & 2011” at the annual conference two years running.

Perth, Western Australia, Australia

Part the Credit team, providing solutions across overdue payment indexes, minimising losses and staff training and development.• increased referrals and new business opportunities.• reduced overdue index by implementing cost effective collection techniques.

Perth, Western Australia, Australia

Led the Midland site, providing solutions across personal and commercial finance and insurance to final settlement.• increased dealer representation and number of applications processed.• increased number of applications processed from online enquiries.• received accreditation's from major lenders and insurance providers.• met standards and completion of General Insurance Code of Practice 2006, Privacy Principles.• Authorised Representative with authority to provide General Advice on and issue National Warranty Companies extended warranty products.

Ascoli Piceno, Marches, Italy

Part of the Presto Service and Fotonet team of Millemestieri srl, providing solutions across multiple sites in sales and service. Specialising in fixing everyday problems in a prompt timely manner, maintaining quality and customer expectations. Shoe repairs, key cutting, remote control replacement to all your photographic needs.• increased sales 20%.• increased membership sign ups by 50%.• increased efficiencies in combining customer service and repairs/services.

Ascoli Piceno, Marches, Italy

Led team of swimming instructors and coordinated the preventative maintenance and running of the pool. Providing solutions across maintenance, swim school classes, injury rehab and coaching the water polo team.• reduced downtime in closure due to equipment failure.• increased number of memberships.• achieved the realisation of the first water polo team in Ascoli Piceno.• coordinated and assisted in the refurbishment, reducing estimated completion time.

Comunanza, Marches, Italy

Part of the production and maintenance team, providing solutions in the plants operations in producing and packaging of various bituminous conglomerates.• reduction in down time achieved by performing preventative maintenance on equipment. (Boilers, Komatsu Tractors with 2m shovels, forklifts).• reduction in packing times, time management and procedures.• reduction in production times, time management and procedures.• reduction in receiving and dispatch times.• increase efficiencies in production by communication and team work with boiler operator.• reduction in raw material waste by organising and maintaining separated various fillers, sands and stones used.

Accumoli, (Rieti) Italia

Led the Prosciuttificio department, consisting of five direct reports, providing solutions and careful control of the various stages involved in the curing process and production of over 90,000 prosciutti (cured hams) per year. Coordinating and conducting maintenance on over fifteen cool rooms and cellar rooms used for the 5 stages of the curing process. Administration and record keeping during the curing process.• increased production quality and quantity of prosciutti.• reduced downtime of cool rooms.• reduced waste.• increased efficiencies, time management.• quality verification• increased knowledge and techniques in the curing process with a mentor Maestro from Parma.

Perth, Western Australia, Australia

Led the Credit team, consisting of six direct reports, providing solutions across overdue payment indexes, working to KPIs, minimising losses and staff training and development.• increased referrals and new business opportunities.• increased efficiencies by implementing cost effective collection techniques.• increased product knowledge by setting personal development goals and worked with the team towards achieving their goals. development.• Completed Leadership Development courses, Supervisory Skills and Instructional Techniques workshops.

Perth, Western Australia, Australia

Part of the divisional relief team, providing solutions across various roles including, customer service, cash handling (Teller), Assistant Branch Manager.• Handled all transactions for personal & commercial banking.• Identified opportunities to promote the banks range of financial products and services.• Assisting with customers' overall financial needs through face to face customer service and working to resolve issues.• Completed C.A.R.E 1 & 2 courses ( Customers Are Really Everything)