Patrick Sampson Email and Phone Number

Work tasks include bending, stooping, twisting, standing, and walkingLoading and stacking bags in addition to working in confined spaces and on knees for an extended period in aircraft binsSafeguard Cargo, baggage, and mail from damage, loss, and weatherSafely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion Lift and load baggage onto carts and to ensure each bag reaches its destinationOperate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger's destinationPractices safety-conscious behaviors in all operational processes and procedures

• Working on teams to accomplish numerous goals for customer satisfaction.• Operating the cash register in an efficient and friendly manner• Bagging groceries with care and proficiency.• Stocking shelves with products • Creating signage to inform and delight customers• Helping customers find their favorite Trader Joe’s products

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.Respond in a timely manner to incoming group/catering business opportunities.Ensure that all business is booked within hotel parameters.Conduct hotel site inspections and client presentations.Create contracts and other related booking documentation as required.Manage and maintain client account files.Prospect for new business - participate in sales blitzes, cold calling and contacting former clients to solicit new business.Builds and maintains strong client relationshipsDetail events to include all food and beverage, set-up and AV needs.Makes appropriate inquiries to clients and suggestions ensuring details meet the group and hotel's needs.Create group resumes and communicate client needs to all departments of the hotel.Use negotiating skills and creative selling abilities to close on business and negotiates contracts.Associate is held accountable for all duties of this job and other duties as assigned.

• Analyzes current client base or target market for the hotel.• Devises new ways to expand that client base.• Develops promotional and advertising materials for the hotel.• Oversees distribution of marketing materials.• Reaches out to organizations and businesses that might require a hotel for conferences and events.• Meets with representatives from these companies to explain the hotel’s merits and amenities.• Networks with wedding planners and special event planners to encourage hotel bookings.Designs and advertises special group rates and packages to increase larger bookings.• Overcomes hesitations of clients to close a sale.• Manages accounts of high-profile clients.• Processes payments and applies discounts as necessary.• Addresses and resolves any issues or complaints regarding sales or marketing.• Ensures that guests are enjoying their stay at the hotel and that large group needs are met.• Maintains positive relationships with clients to encourage repeat and recurring business.

Accomplishes accounts receivable human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.•Meets accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.•Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions.•Collects accounts by contacting customers referred by clerks; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment.•Supports financial planning by forecasting cash.•Updates receivables by coordinating and monitoring daily sales order processing and bank remittance transactions.•Maintains financial security by adhering to internal accounting controls.•Maintains accounting ledgers by posting monthly account transactions.•Protects organization's value by keeping information confidential.•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.•Accomplishes accounting and organization mission by completing related results as needed.

•Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence.•Maintain a professional and high quality service oriented environment at all times.•Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.•Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.•Responsible for Scheduling and Payroll; managing operating expenses and purchasing for the department•Set Front Office Budget, monitor Profit & Loss and cash handling throughout the year.• Supervise up sell program at the Front Office and work as part of the Yield Management team to try and maximize revenue for the hotel.•Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.

Create 100% guest satisfaction by providing efficient and effective front desk service.•Gives personal attention, takes personal responsibility and uses teamwork when providing guest service•Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory control•Demonstrate personal ownership of tasks and follow through to get the required results.•Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit

Simplify complex equations to students.•Provide students will skill of problem solving and team building in education, innovative environment.•Prepare lesson plans weekly and provide parents with child development reports.

Supply biblical principles in a creative way. •Support and/or encourage students to be analytical and open minded about Religious views•Attended weekly and monthly staff meetings to improve troubled students’ academic and social development.

•Setup invites and gathering for the community to be familiar with educational institution.•Provide information to new applicants who may have hesitation in enrollment.•Follow up with leads for new students, who are interested in enrolling.

Verify the totals and balances that were calculated during the day, include room charges, room service, credit card transactions, phone calls and any restaurant totals.•Knowledgeable in spreadsheet and word processing applications to create databases and accounting spreadsheets.•Worked with various software, such as OnQ and Tech support to facilitate the evening’s work.

Arranged reports for management to reflect the day's business activities like revenue earned and expenses done.•Settled credit cards for the day with bank to ensure money transfer from the guest's account to the hotel account.•Handled both the duties of the front desk agent and some of the duties of the accounting department.