Patrick Souza Email & Phone Number

Hingham Ma

Lehigh Acres, Florida

• Directing store to exceed productivity, people and process goals set forth by franchise• Supervise team of 15 associates, including salaried managers for 24 hour store• Recruit, hire, and develop training plan for all personnel • Respond to and resolve customer care issues• Transferred from Key West, FL

Key West, Florida

• Act as district management for area stores during management absence• Oversee all facets of daily business reports and inventory orders• Supervise and execute store point of sales promotions and display• Coordinated with local charities to promote Dunkin brand

Sandwich, Massachusetts

• Supervise sales and maintain achievements set by corporate sales directives • Responsible for inventory control and efficiency of store product sales• Recruit, hire, develop, and train all personnel • Supervise team of 9 associates• Develop and implement a training itinerary• Respond to and resolve customer care issues• Oversee all facets of daily business reports and inventory orders