Responsible for coordinating and implementing activities required to provide customer training, system workflow integration and image quality consultation for Carestream Health Imaging products and software.Provide day to day management and responsibility of US and Canada Applications personnel.Responsible for coordinating and implementing activities required to provide customer training, system workflow integration and image quality consultation for Carestream Health Imaging products.Responsible for the direct hiring of employees and contract Applications Consultants.Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning / opportunities.Empower employees to take responsibility for their jobs and goals.Delegate responsibility and expect accountability and regular feedback.Lead employees to meet the organization’s expectations for productivity, quality, and goal accomplishment.Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic revenue and utilization reports for management, as necessary or requested to track strategic goal accomplishments.

Responsible for coordinating and implementing pre-sale and post-sale activities.Deliver customer training and system configuration on site or remotely.Responsible for end user customer training of Carestream digital capture product portfolio.Work closely with Radiologists, clinicians, and other professional staff to ensure the proper and efficient operation of Carestream products.Provide effective feedback to sales, service, marketing, engineering and product line management on any customer concerns or equipment issues in written and oral communication.Provide on-going support to resolve application-related and image quality concerns on both a system and product level.Provide and maintain documentation to support customer training and business unit requirements.Provide product demonstration and trade show support as requested.Work with Carestream team to gain customer acceptance of Carestream solutions.

Collaborate daily with healthcare professionals and skillfully perform diagnostic imaging while overseeing department needs including equipment training.

Marketed a complete line of pharmaceuticals to prescribing physicians. Delivered effective and appropriate sales messaging through quality customer selling to influence prescribing habits. Appointed team leader in voluntary Vioxx recall.

Proficiently practiced diagnostic imaging independently and as a team.

Performed diagnostic emergency imaging during weekend and evening hours while attending Iowa State University.

Marketed a complete line of pharmaceuticals to prescribing physicians. Delivered effective and appropriate sales messaging through quality customer selling to influence prescribing habits. Appointed team leader in voluntary Vioxx recall.