Patrick Turner Email & Phone Number

Provided new and pre-owned car buyers financing and warranty/insurance programs while assisting sales associates and sales managers in the showroom with closing automotive purchases. Offered vehicle financing and insurance to customers and provided them with a thorough explanation of aftermarket products, extended warranties (VSC), and a complete explanation of manufacturer and dealership service procedures and policies. Worked with financial lenders to give fair interest rates to buyers and uphold the highest ethical standards in my profession.Maintained a $1,150 Per Retail Unit and 1.7 Products Per Deal averaging over 50 transactions per month and above-region and above-district customer service survey scores from Hyundai. Dealertrack proficient. Completed the Association of Finance & Insurance Professionals (AFIP) compliance training for financial services personnel, becoming certified with a working knowledge of the state and federal regulations that govern vehicle purchases. AFIP Certification requires adherence to the AFIP Code of Ethics.

Completed Honda training program of developing full proficiency in automotive needs analysis, product presentation, and closing. Sold over 300 vehicles in a 24-month period with $40,000 + in added accessories. Participated in the mentoring and training of newly hired sales associates. Achieved individual above-region and above-district customer service survey scores from Honda.

Served the Southeast hotels with print and online advertising services. Helped hotels grow their monthly revenue by promotion in the company's Hotel Coupons.com products, and monitored and improved their online reviews through Trip Advisor, Google +, Yahoo, and Yelp. Achieved monthly revenue goals by developing new business while maintaining an existing customer base. Provided sales funnel and revenue forecast reports to management on a regular basis.