Hi, I’m Vice President of Technical Service at Flexeserve Inc., manufacturer and world leader in hot-holding. I’m responsible for our technical service network and ensuring that your requests are resolved quickly and effectively, with prompt remote fixes and technician deployment.With over 35 years in foodservice, my roles in sales and service have provided me with an in-depth understanding of hot food operators’ requirements, expectations and challenges. I am utilizing my blend of skills and experience to develop and expand our service network across the Americas – so we can transform grab and go for more and more customers.Flexeserve is more than a manufacturer, we’re the hot-holding partner to operators around the world, including Circle K, Amazon Go, QuikTrip and many more. We’re transforming foodservice and guest experience across the Americas with our unrivaled Flexeserve Zone, Flexeserve Zone Rear Feed and Flexeserve Hub, together with our unique hot-holding expertise.We want to help you make the absolute most of your investment in us. Our equipment is incredibly robust, because of the components we use and our manufacturing and testing expertise. However, we know that Flexeserve is a vital part of your operation so, if an issue does arise, we work quickly to resolve it.Flexeserve delivers unparalleled support for hot-holding operations through our all-encompassing service, Flexeserve Solution. I believe passionately in our service network reflecting this and am focused on selecting the best providers for parts and maintenance, national distribution and in-store support.This infrastructure allows us to provide a reliable, responsive service to our customers as they achieve the impossible with Flexeserve’s true hot-holding. We provide hot-holding equipment and support for your entire estate, whether you’re a major brand or an innovative independent retailer.From Flexeserve Inc. HQ in Southlake (Dallas), TX, we support a wide range of hot food operators, as well as our suppliers and rep groups, in North, Central and South America. My team and I will ensure you are maximizing the benefits of Flexeserve, so you can sell more and waste less, increase profit and improve energy efficiency.To find out how we can support your hot food operation across the Americas, or how you can change your game with Flexeserve – call me on (817) 391-2320 or email patrick.walker@flexeserve.com.