I manage new product documentation for notebooks and Chromebooks through the entire documentation process, from setting the documentation schedule to selecting a team of writers and illustrators to delivering documents on time for localization prior to printing or inclusion with the drive image.

I handle contract technical writing/copy editing jobs for the company. I consult SMEs and generate content that is technically and grammatically accurate. I edit other's work for consistency of voice and grammar, allowing their thoughts to shine forth to their best advantage.

I wordsmithed Cybersecurity policies under contract to TechnipFMC as part of their merger process.

Writes customer-facing web guides for company product installation. Duties include: writing new content, updating and improving existing content, copy editing the work of other team members, and publishing new content to the documentation website, all in an agile environment. Primary writing environment was MadCap Flare.

I was the Team-Client interface, the Team-Management interface, the local leader of the team, and a working member of the team. I guided the workflow of the project so no one was overwhelmed or became a bottleneck, kept the project on schedule and on budget, and tracked any aspect of the project needing tracking as determined by Bosch Management or Client Management. I handled timecard collection, time verification, monthly invoice package assembly, and monthly invoice package delivery. I performed formatting, editing, quality assurance, printing, and assembly of project documents, including interfacing with printers and book binders, as necessary.I have worked solo, lead teams of up to 10 other technical writers, and worked as part of a team of 20. I have worked on documents submitted to foreign governments, assembly documents for tools and equipment, and edited standards for adoption by ISO. I integrate well with client corporate cultures of varying formality and work well with subject matter experts.

Same as above - SPX Service Solutions was purchased by Robert Bosch GmbH in 2012 and I continued with the company in my original capacity.

Same as above - Kitba Consulting was purchased by SPX Valley Forge in 2003 and I continued with the company in my original capacity.

Researched emerging PC technologies for use in company products. Wrote PC hardware service training documentation.