As Senior Executive of People & Culture, I provide leadership on HR, people related issues and policies; and work strategically to embed great people practices that are aligned with, and enhance, our core values. At Monocle our people are central to our success and my passion is caring deeply about our people and their career success, while ensuring we create a caring and dynamic culture for our people to be able to thrive in.

As the Head of Human Resources at Monocle, I manage the HR department’s organisational development & effectiveness function with its main aim being to ensure that Monocle acquires, develops and retains the best talent for organisational effectiveness. I support the senior directors in achieving their business needs through integrated HR solutions. At Monocle my role is to lead the HR, talent management and learning & development teams to create effective processes and talent planning for the company. A key element of my role is to strategically manage and engage with employees across all aspects of the HR lifecycle. Im responsible for developing and leading the strategic management of the very successful Monocle Graduate Program, which was initiated in it’s current form since 2016. My key Human Resource focus areas are: • Talent Acquisition - Experienced Consultant & Graduate Recruitment Programs • Performance Management • Learning and Development • Employee Relations• Career Succession Planning• Manage the Employee Lifescycle • Monocle - Project Management Office (PMO) The Monocle PMO function involves me to complete independent reviews of each Monocle project. I provide guidance and metrics on the Monocle execution of projects by identifying and clarifying issues; while communicating and evaluating optional courses of action with the COO.

"At Monocle, we seek out the leaders, the problem solvers, the doers – the brilliant thinkers who have an ideal mix of academics and pragmatism."Monocle is a results-focused consulting firm specialising in Banking and Insurance. We believe in doing business with integrity and transparency. We work closely with every one of our clients to determine and build a unique solution that will solve their challenges.

I am a Specialist Recruitment Consultant for the South African banking and insurance sectors at Robert Walters. We specialise in the recruitment of professionals with financial inclination into the financial services industry.My Clients include South African and international banking and insurance companies.

o Managed the overall recruitment for AXA Insurance Ireland which includes a 42 nationwide branch network and responsible an overall annual recruitment budgeto Actively managed 2 direct reports, ensuring that 80% of recruitment campaigns were completed within a 2 month timeframe, from resource request to Induction. o Support, develop and coach my team with their personal and professional development, ensuring that they are appropriately involved in operational issues and project work for their own development. o Responsible for the Performance Management process ensuring all managers are effectively managing staff. o Complete performance appraisals assessing my team’s performance, identifying their development needs and implementing plans improve their current skillset. o Identify and support the business to successfully deliver credible, customer focused, cost-effective and innovative recruitment solutions using a range of techniques. o Manage all aspects of HR Admin to include staff absenteeism, payroll instructions and audits.

o Wide and extensive experience in all aspects of recruitment and selection, utilising best tools and techniques as and when necessary, such as, psychometric testing, numerical and verbal testing, and competency based interviewing to source high calibre candidates in a timely cost effective manner.o Ensure all internal campaigns are carried out in a fair and transparent manner, seeking to adapt / refine the process where relevant to the position and Manager`s requirements.o Provide assistance, guidance and advice to all departments in the administration and implementation of recruitment, to include advertising, setting questions and interviewing. o Complete Authorisations to Recruit for each vacancy and ensure they are signed off by relevant persons.o Ensure all changes to employment law are reflected in staff contracts.o Research the market to capture salary trends and work with recruitment agencies on same.o Identify, in conjunction with Managers and Team Leaders who require support with people management skills, and put developments in place to assist these supervisors. o Developed new Performance Management System, in conjunction with IT, as part of a local union agreement to support a cultural change within AXA Ireland. o Design and mentor internal staff through Career and Personal Development Program. o Organised various business seminars and workshops for staff on our Internal Career Development Program & have identified and utilised the best external training providers as and when required.o Introduced and developed Thomas International Personal Profile Analysis’ (PPA’s) and 360 reports as a training solution across the organisation.o Designed and implemented training courses in the following topics: Strength Deployment Inventory, Interview skills, Presentation Skills & Team Effectiveness Programs

o Plan, organise and co-ordinate the recruitment of new entrants in line with recruitment process.o Carry out reference checks and ensure all contracts of employment `for` and `of` service is completed.o Report & update Performance Management Reports and communicate statistics to Management Team.o Complete a variety of administrative tasks associated with the HR Department to include: the administration of leave, Personal Loans, Travel Passes, Payroll Instructions for both permanent & temporary staff. o Successfully managed the mass recruitment of new staff & Management for the opening of a new Customer Contact Centre in Derry, within defined deadlines and involving high volume numbers.

o Responsible for achieving sales KPI’s in a competitive market.o Dealing with all aspects of general insurance policies, while delivering a high standard of Customer Service.

o Reporting directly to the CEO, I provide a comprehensive HRBP service. o Implement HR strategy in line with business plans, within the framework of a fast paced environment, the organisation's culture, HR best practice and employment law.o Oversee the implementation and delivery of key HR initiatives as the key interface between the business and HR operations centre in Rome. o Work in partnership and at an operational level with multiple stakeholders. o Influence decisions around the people agenda and issues arising throughout the organisation. o Act as a change agent in managing organisational change where related to HR activities – restructures, employee relations, and company policies and procedures. o Responsible for annual staff salary survey, linked to popular benchmarking initiatives, and create action plans to address any areas of concern, suggesting alternative options to salary increases. o Guide and coach managers on employee relations and HR issues in line with company policies and best practice, including disciplinary, grievances, performance and absence management. o Manage all promotions up to Management Level to ensure reflection of competence, diversity and comparability with like for like roles.o Drive and deliver all other HR initiatives to support business needs, such as, talent acquisition, talent development, employee engagement, and management development. o Discussion partner, offering guidance and support to Directors, Managers & Team Leaders.