Patrick Carney

Patrick Carney Email and Phone Number

Strategy - Research - Design - Innovation @ AnswerLab
san francisco, california, united states
Patrick Carney's Location
San Diego, California, United States, United States
Patrick Carney's Contact Details

Patrick Carney work email

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About Patrick Carney

Creative, results-driven consumer innovations and research strategist, typically more interested in the “whys” than the “whats.” Imaginative problem-solver able to gather & synthesize data, interpret results and provide solutions that will propel your business forward.High level thinker able to deep-dive into the details, extract key insights and use these insights to drive innovation that’s meaningful to the end-user. In a nut shell, I love figuring out why people do what they do, what they want and using those insights to realize innovation that they'll cherish.The methods in my qualitative toolbox include:>Ethnographies>Contextual inquiries>In-depth interviewing>Dy / triads>(un)Focus groups>Ideation facilitation>Narrative development & storytelling>Use case / scenario development>Concept (iteration) development.Broad working knowledge of quantitative methodologies - design and analysis.

Patrick Carney's Current Company Details
AnswerLab

Answerlab

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Strategy - Research - Design - Innovation
san francisco, california, united states
Website:
answerlab.com
Employees:
157
Patrick Carney Work Experience Details
  • Answerlab
    Ux Strategy Director
    Answerlab Jun 2017 - Present
    Greater San Diego Area
    UX Strategy and User ResearchI partner with clients to uncover core experiential uncertainties & opportunities, use that understanding to design user research programs to help mitigate risk & maximize upside by infusing user feedback & insights into their respective innovation to market processes.In short, we look to understand people on a fundamental level and use those insights to drive innovation and enrich user experience.
  • Artefact
    Research, Strategy & Innovation Lead
    Artefact Sep 2014 - Jun 2015
    Greater Seattle Area
    Evangelized the insights practice, both internally and externally, driving innovation through cutting edge methodology and thought leadership. Created the Gates Foundation road-map for new customer experience – combining a rich in-person relationship with an immersive online journey.
  • Philips
    Sr. Manager - Product Research Center
    Philips Feb 2013 - Aug 2014
    Managed the Product Research Center (PRC) – a team of seven researchers – aligning project team’s research objectives with the strategic goals of the business. Championed the “Consumer Centric” point of view for the organization ensuring consumer needs & business objectives align. Key member of Voice of the Customer program serving to unite all consumer research, company-wide, to enhance its integration into core business unit projects.
  • Microsoft
    Design Reseach Leader
    Microsoft Sep 2011 - Oct 2012
    Seattle, Wa
    Served as Research Lead for Microsoft’s inaugural “Surface” project – Microsoft’s entrance into the consumer tablet market. Championed consumer-centric portion of Surface’s multiyear strategy – integrating Surface's value proposition across multiple product lines to help enable business groups develop an exceptional and consistent Surface user experience.
  • T-Mobile
    Sr. Innovation & Consumer Research Manager
    T-Mobile Jan 2006 - May 2011
    Dual role as Innovation Project Lead and Consumer Research Manager for the Creation Center – T-Mobile’s internal design and innovation group. Managed a team of eight researchers and project managers ensuring the integrity of each innovation project’s research priorities aligned with the company's long-term strategic vision. Worked with executive team to educate and roll-out to the broader organization a Design Thinking approach to new product / service development and innovation.
  • Philips
    Innovation & Consumer Research Manager
    Philips Sep 2004 - Feb 2006
    Managed the Consumer Testing Center (CTC) – Philips Oral Healthcare’s user research testing facility. Collaborated with senior management, PD and marketing to drive product innovation from key research insights. Established the Early Consumer Satisfaction Test (ECST) initiative which identified key consumer satisfaction product attributes helping to define product feature sets in new and existing product lines.
  • Washington Mutual Bank
    Innovations Insight Manager
    Washington Mutual Bank Apr 2002 - Sep 2004
    Original member of newly formed Innovation Center tasked with identifying, developing and validating ground-breaking organizational opportunities intended to drive $500+ million in revenue. Core team member responsible for creating the early prototype for WaMu’s “New Free Checking.” Created, trained and managed “Creative Consumer Panel” - used as supplement to internal ideation efforts.
  • Gartner
    Market Research Consultant
    Gartner Jan 1999 - Jan 2002
    Worked with and guided clients to create research projects providing actionable insights that drove business decision. Directed over 50 domestic and international market research projects from $50K - $500K in revenue. Responsible for projects across all phases: methodology definition, survey / interview guide design, data collection, data processing, analysis and formal presentation of findings and recommendations.

Patrick Carney Skills

Customer Insight User Experience Ethnography User Centered Design Market Research User Research Product Innovation Focus Groups Marketing Research Qualitative Research Product Development Usability Testing Design Thinking User Experience Design Design Strategy Research Design Cross Functional Team Leadership Product Management Experience Design Storytelling Quantitative Research Design Research User Scenarios Business Insights Product Strategy Concept Generation Consumer Insights Consumer Behavior Contextual Inquiry Observation Field Studies Participatory Design Concept Development Ideation Scenario Planning Paper Prototyping Qualitative Market Research Moderating Personas Questionnaire Design Heuristic Evaluation Data Collection Data Analysis Card Sorting

Frequently Asked Questions about Patrick Carney

What company does Patrick Carney work for?

Patrick Carney works for Answerlab

What is Patrick Carney's role at the current company?

Patrick Carney's current role is Strategy - Research - Design - Innovation.

What is Patrick Carney's email address?

Patrick Carney's email address is pa****@****ail.com

What skills is Patrick Carney known for?

Patrick Carney has skills like Customer Insight, User Experience, Ethnography, User Centered Design, Market Research, User Research, Product Innovation, Focus Groups, Marketing Research, Qualitative Research, Product Development, Usability Testing.

Who are Patrick Carney's colleagues?

Patrick Carney's colleagues are Jaime Gutierrez, Jamiee Gomez, Randi Oliveto, M.s., Summer Parker, Kristen Haddad, Phd, Nicole Cuba, Neal Gill.

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