Patrick Demartine Email & Phone Number

Sunnyvale, CA, US

Scottsdale, Arizona, US

• Developed a process to track platform adoption across all segments and applications at Blue Yonder.
• Provided executives with visibility, and application teams updated data regularly. It was the first time process was successful based on two prior attempts by others.
• Took over data model visualization tool and pushed the team to release a read-only version within one quarter, which received high praise from customers. Created a stepwise roadmap with quarterly releases to build upon.
• Managed and organized the 2020 developer conference, which had 740 registered developers, eight partner speakers, five keynote sessions, the best-attended track session even of the main ICON conference, 27 total track.
• Covered six product areas and managed two dev teams simultaneously

Santa Clara, CA, US

• Currently responsible for the ISV partner programs including the ServiceNow Store and the developer program for product management, program management and operations including Partner Platform Architects and Developer.
• Institutionalized the OEM partner program allowing ISVs to sell their own SaaS solution on the ServiceNow Platform and leveraging the benefits of the ServiceNow cloud.
• Created and presented the business plan for revitalizing the IT Governance Risk and Compliance application which was accepted and funded by the CEO and executive staff. Acted as the product manager and launched the.
• Instituted the ServiceNow Developer Program that enabled platform developers with access to instances, documentation, API reference, online training, and community for over 200,000 developers with nearly 50,000 active.
• Launched ServiceNow Share with a small development team that provided an ecosystem for customer and partners to exchange applications, scripts, and content that yielded over 107,000 downloads.
• Researched and developed the business plan for the formation of the IT Operations business unit that now has the second highest annual revenue at ServiceNow.

Houston, Texas, US

• Managed multiple product lines totaling greater than $250M annually in license & support.
• Led team responsible for financial performance, vision, requirements management, product lifecycle, roadmap investment decisions, use cases, VDC alignment and key customer relationship management.
• Within 30 days of taking position, assessed areas of function and dysfunction and reorganized teams to effectively respond to organization and customer needs. Executive escalations dropped by 90% for managed product.
• Investigated issues around portfolio Software as a Service (SaaS) offerings. Analyzed 5 major product lines current and predicted performance, competitors, and critical gaps. Proposed solution and business case that.
• Co-developed stack ranking system for objective talent stack ranking of product managers and product line mangers across HP Software for feedback, training, ranking, scoping and reviews.
• Identified key risks associated with a distributed solution offering involving several products and presented executive management with innovative solutions which resulted in an organizational realignment that.

Houston, Texas, US

• Led product marketing term to deliver product, center, solution and domain collateral and enablement for HP Service Management worldwide for customers sales and campaigns.
• Influenced analysts to position HP SM as the leader in both the Gartner Magic Quadrant and the Forrester Wave.
• Created MRD described by R&D as the best example they had ever experienced and is now being used as a template for other groups.
• Led competitive cross portfolio effort delivering collateral, enablement and demo for change, config. and release management. Remains best integrated cross HP Software solution today.
• Responsible for product lines that achieved or exceeded aspire plans for the three years in position.
• Re-priced and repackaged Service Manager taking into account HP Service Desk and HP ServiceCenter customers, competitors, the market, revenue targets and complexity. Led to higher sales and lower average discounts.

Houston, Texas, US

• Aligned HP OpenView and larger TSG stakeholders on a single ITSM software message with alignment to HP Services offerings which was used by HP’s direct and indirect field worldwide.
• Improved and maintained excellent industry analyst relations with key tier 1 (Gartner Group, Forrester Research, and IDC) and tier 2 analysts firms for the ITSM software space.
• Conducted research and analysis on the ITSM industry with analysts, customers and field sales resources to drive HP software business unit ITSM strategy.
• Wrote response to Gartner Group’s request for HP’s Run Book Automation solutions which included several products and solutions across the TSG division aligned.
• Lead inventor on two filed patent disclosures: “Centralized Commonly Available Reseller Configuration System And Method” and “Method And System For Automatically Testing Information Technology Control”.

Houston, Texas, US

• Ran over 30 marketing demonstration projects (up to 11 concurrently) with globally diverse stakeholders with a combined budget of over $1.5 million USD on time, within budget and in planned fiscal quarter.
• Created HP OpenView’s marketing demonstration program strategy and plan which aligned to the divisions’ overall marketing plan
• Led team to develop and operationalize the Americas OpenView demonstration center which is used by the HP direct and indirect technical sales force to deliver over 200 demonstrations every month today.
• Analyzed and developed the standards and policy for HP OpenView Demonstrations to align to the needs of the value delivery chain and enforced within the product lifecycle process.
• Conducted over 100 integrated live solution demos for customers

Houston, Texas, US

• Designed and implemented an intellectual property vault for the VLSI lab for use by over 1000 engineers and teams globally.
• Led team to establish a corporate web publishing service with automated billing and support processes that was utilized by over 40 divisions within HP.

Houston, Texas, US

• Headed Architecture group comprised of four people to complete a client / server environment manager that yielded 93% performance gain over original product.
• Led three people that designed, implemented and documented the OFS API, and completed project with 60% performance gains, 80% reduction in lines of code, and a 70% reduction in maintenance over a one year period over.
• Instituted new automated version control process to eliminate bug introduction into development process that reduced time to complete version control process by 75% and reduced bug introduction by 95% over a six-month.