Edward Shannon Email & Phone Number

Remote

- Designed and developed 20+ custom websites, incorporating React, NextJS, Headless CMSs, WordPress, and TailwindCSS for responsive, SEO-optimized solutions.- Converted designer mockups to fully responsive websites, ensuring pixel-perfect accuracy and cross-browser compatibility.- Managed client projects from inception to launch, meeting deadlines and delivering high-quality results.

- Spearheaded development of a new e-commerce platform using Next.js and WooCommerce, achieving a 70% increase in page speed and driving a 15% growth in annual sales.- Collaborated with cross-functional teams (product, design, content) in an Agile workflow, delivering optimized features and improving user engagement.Migrated legacy backend to AWS Serverless, using Lambda, DynamoDB, and S3, enhancing scalability and ensuring HIPAA compliance.- Mentored junior developers, providing guidance on best coding practices and debugging complex issues.

Denver, Colorado, United States

- Maintained and enhanced three affiliate marketing websites utilizing WordPress, ACF, and custom API integrations, contributing to increased traffic and user interaction.- Implemented front-end optimizations and improved tooling to reduce load times, enhancing site performance and user experience.- Actively participated in Agile sprints, working closely with product and design teams to implement new features that boosted customer engagement.

Dallas, Texas

- Led the development of internal websites for employee resources using React, integrating Microsoft SSO authentication for seamless access.- Enhanced company website performance, improving load times and increasing visitor engagement by 20%.- Managed the migration of the company’s infrastructure to Azure AD, streamlining SSO and multi-factor authentication.- Configured and maintained Hyper-V cluster, Meraki firewalls, and programmed and diagnosed Cisco, Dell, and FS switches

Columbia, South Carolina

• Developed web application for customer service department to streamline business processes between CS reps and field technicians (see Projects)• Solved IT issues for 100+ end users, communicating with users to identify the issues and perform diagnostics to resolve the issue in person and remotely• Configured and maintained IT infrastructure (Windows Server, Firewalls, AWS, ShoreTel VOIP).• Provided desktop support and configuration for Windows and Mac OSX systems• Utilized Salesforce case management to track, update status, document resolutions and close issues

• Created custom web solutions, including: websites (using WordPress), email marketing, SEO, and social media• Aided with continuous improvements to processes, systems, work flow and customer responsiveness• Worked within a team as a developer, met deadlines set by the project manager, and converted designs to code from the designer. At the same time, collaborated and communicated remotely

• Improved efficiency, sequence of service, order expediting and table-turn times in dining room to increase daily covers served with zero additional labor or overhead costs.• Reduced food costs after identifying and eliminating inventory issues such as excess ordering, poor storage and inefficient waste management

• Handled customer accounts for billing purposes and leveraged knowledge about custom, security and insurance to avoid delays, fines and penalties• Commended for technical, analytical and problem-solving skills, effective task prioritization, and customer service orientation.

• Troubleshooted all problems on PC’s, printers, phones, fax machines, and other general equipment• Trained employees across multiple departments on network operations including log-in procedures, permissions, printing issues, security and use of software• Commended for quickly resolving complex issues including system crashes, network slowdowns, connectivity problems, security breaches and virus infections

Columbia, Sc

• Served as the first point of contact for IT assistance at the College of Engineering • Managed user permissions and access through Active Directory and Group Policy• Educated users by conducting desktop training and support for software, hardware, and other technology• Created and deployed images using Norton Ghost both locally and remotely via PXE

Bachelor Of Science (B.S.), Software Development

Education record