Patrick Gaughan Email and Phone Number
Patrick Gaughan work email
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Patrick Gaughan personal email
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Senior Project Manager with extensive experience implementing software solutions for electric, gas, and water utilities. My focus has been on the delivery of solutions using Oracle Energy and Water products: Customer Cloud Service (CCS), Customer to Meter (C2M), and Customer Care and Billing (CC&B). Respected for a history of creating and maintaining long-lasting, beneficial customer relationships.
Sprypoint
View- Website:
- sprypoint.com
- Employees:
- 22
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Senior Project ManagerSprypoint Oct 2024 - Present
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Sr. It Project ManagerWin Waste Innovations May 2024 - Aug 2024Portsmouth, New Hampshire, United States -
Project ManagerRed Clay Consulting Jul 2013 - Oct 2023Greater Boston AreaResponsible for the planning, initiation, and execution of consulting engagements for the delivery of services and solutions to Red Clay clients. Ensured projects were delivered within prescribed parameters for schedule, scope, budget, and quality. -
Senior Systems AnalystEnernoc Jun 2009 - Jul 2013Boston, MaAutomated core demand response processes, including event performance calculations, financial settlements, customer payments, and market operations. The implementation used the Oracle Utilities software to support EnerNOC’s demand response programs, which account for 95% of company revenues ($250MM in 2012). -
Senior Manager, Global Customer SupportOracle Sep 2007 - Apr 2009Burlington, MaLed a team of seven engineers with responsibility for providing customer support for a suite of Oracle Utilities applications, including Meter Data Management, Quotations Management, Billing Component, Rate Management, and Load Profiling and Settlement. The virtual team was geographically dispersed across the US and Europe and provided support to 120+ customers. -
Director, Technical Customer SupportLodestar Corporation Nov 2004 - Aug 2007Peabody, MaManaged a team of five engineers with responsibility for the investigation and resolution of customer issues, including software bugs, system performance, platform configuration, and general implementation issues. -
Director, Quality AssuranceLodestar Corporation Jan 2000 - Oct 2004Peabody, MaLed a team of QA engineers responsible for the testing of new software features and the execution of regression tests for maintenance releases and patch versions. Coordinated the release management process across functional groups including Development, QA, and Customer Support.
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Senior Manager, Professional ServicesLodestar Corporation Jan 1999 - Dec 1999Peabody, MaDelivered software and integration services with the objective of achieving successful, on-schedule customer implementations. Served as the initial member of the LODESTAR Professional Services team. Startup responsibilities included recruiting, hiring, and training new members for the team.
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Senior ManagerAccenture Jul 1985 - Dec 1998Washington, DcWorked within the firm’s Customer/1 CIS (Customer Information System) practice in a variety of roles, including project manager, test lead, functional analyst, and programmer. Implemented customer support and billing systems at multiple large, investor-owned utilities.1997–1998 (Senior Manager)1990–1997 (Manager)1985–1990 (Consultant)
Patrick Gaughan Skills
Patrick Gaughan Education Details
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Management Information Systems -
Information Systems
Frequently Asked Questions about Patrick Gaughan
What company does Patrick Gaughan work for?
Patrick Gaughan works for Sprypoint
What is Patrick Gaughan's role at the current company?
Patrick Gaughan's current role is Project Manager.
What is Patrick Gaughan's email address?
Patrick Gaughan's email address is pa****@****hoo.com
What schools did Patrick Gaughan attend?
Patrick Gaughan attended Case Western Reserve University - Weatherhead School Of Management, Kent State University.
What skills is Patrick Gaughan known for?
Patrick Gaughan has skills like Software Quality Assurance, Agile Methodologies, Integration, Billing Systems, Technical Support, Systems Analysis, Business Analysis, Requirements Analysis, Quality Assurance, Smart Grid, Utility Industry, Agile Project Management.
Who are Patrick Gaughan's colleagues?
Patrick Gaughan's colleagues are Jess S., Omaro Sefau, Shinell Mccalla, Jordan Payne, Emmanuel B., Evan Hawley, Zebin Kang.
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Patrick Gaughan
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