Patrick Hanrahan, Mba Email & Phone Number

North Olmsted, Ohio, United States

• Direct and oversee the Account Management and Sales Teams responsible for managing, maintaining, and upselling existing client accounts.• Responsible for all Sales and Marketing operations, including Revenue Growth, Customer Acquisition and Retention, Lead Generation, and Marketing Strategy Campaign Development. • Responsible for hiring, training, and developing Sales and Account Management Team members. • Develop and implement strategies for company revenue growth and short/long term client acquisition, retention, and growth.

North Olmsted, Oh

• Responsible for all Sales and Marketing operations, including Revenue Growth, Customer Acquisition and Retention, Vendor/Partner Management, Lead Generation, and Marketing Campaign Development. • Worked cross-departmentally with Sales, Marketing, and Engineering to ensure client satisfaction and discover new business opportunities within existing clients.• Built and nurtured long-lasting relationships with clients by providing remote and on-site support, including the management of all partners/manufacturers/vendors used by the client.• Continuously monitor all service agreements and contracts.

Cleveland/Akron, Ohio Area

West Region - CA, NV, HI• Provided customizable labor management and employee engagement solutions, negotiated contract terms, and executed billing for Long Term Care and Senior Living Communities in CA, NV, and HI.• Cultivated relationships and developed sales strategies with corporate partners to identify potential customers by conducting on-site appointments, attending trade shows and cold calling techniques.

Twinsburg, Oh

East Region – TN, SC, NC, VA and GA.• Acquired, managed, and serviced 350+ buying accounts generating more than $400k/MTH - $4.8M/YR.• Prospected and initiated communication with potential customer, created and presented customized solutions, negotiated contract terms and conditions, billing, credit support, as well as any additional customer service or account management requests as needed.• Controlled account profitability through price point and contract negotiation with manufacturers.

Twinsburg, Oh

East Region - NC, SC and GA. • Responsible for revenue and margin growth goals which were obtained by developing strong customer relationships and helping customers grow their business.• Qualified new business opportunities while providing customer service to 175+ buying accounts.• Prospected new business by cold calling practices and lead follow up.• Worked with C-Level executives on business efficiencies and profitability.

Mayfield Hts., Oh

• Responsible for being the main point of contact for service incidents and crisis escalation, pricing and billing, contract execution, and account maintenance.• Prospected and negotiated with C-Suite Executives to acquire and expand business relationships by conducting conference calls, on-site appointments and in-person tours of our Global Service Center.

Mayfield Heights, Oh

For 26 years, Park Place Technologies has provided an alternative to post-warranty storage, server, and networking hardware maintenance for IT data centers. Supporting more than 6,000 organizations in 84 countries, Park Place Technologies offers an exceptional customer experience, superior service delivery, and an operational advantage for businesses ranging from government, higher education, and healthcare institutions to cloud service providers, SMB and Fortune 500 companies.

Twinsburg, Oh

• Generated over $658,000 in gross revenue through the sales of premium windows, entry/patio/sliding glass doors, vinyl siding and compliment products to complete all remodeling projects. • Owned entire customer relationship: Starting with initial customer communication and acquisition, through product selection and purchase, concluding with installation and post installation service and maintenance. • Handled the completion and submission of financial transactions, executed contracts and addendums, completed billing and payment collection, and assisted with post installation product alterations and repairs.

Cleveland/Akron, Ohio Area

• Generated over $430,000 in New Business Revenue while executing contracts, billing, and collection for first year Season Ticket Holders, Group Outings and Single Game Suite Clients.• Responsible for developing and expanding Premium Inventory Account relationships through activities both on and off site, including: In game visits/prospect sampling, concourse sales tables, industry trade shows, conventions, and networking events.

Pittsburgh, Pa

• Completed 9-month Inside Sales Program at 101% ($101,155) of New Business Revenue Goal through the sales of Season Tickets (Full, Half, 20-Game, and 10-Game plans), Group Outings, and Luxury Suites.• Created custom programs for perspective group customers, single game buyers, event attendees, local clubs and organizations, companies, and general Pirates fans to generate revenue and repeat business.

Master Of Business Administration - Mba, Specialization In Leadership

Bachelor Of Science In Sport Sciences, Sports Administration And Sports Management

Intern/Student Work Experience: Ohio University Athletics – Ticket Operations Intern Columbus Crew – Campus Crew Representative San Diego.

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Member of Phi Gamma Nu Professional Business FraternityIntegrated Business Cluster - Correlated objectives.