Patrick Hicks Email & Phone Number

Albuquerque, New Mexico, United States

Albuquerque, New Mexico, United States

Albuquerque, New Mexico, United States

Retail manager with a focus on providing skills, job development, and social services to New Mexicans. I am also the trainer for the company's Trial Works program, a four week job development program that provides retail skills to veterans and New Mexicans for future retail job placement.

Albuquerque, New Mexico Area

Managed the operation of a multi department grocery store with annual sales over $46M and an associate count of up to 150.• Accountable for sales, profitability, merchandising, staffing, safety, food safety, cleanliness, best practices and fuel center operations. Store sales volume in excess of $500K, fuel center volume in excess of 100,000 gallons per week.• Maintained safe and healthy work environment by establishing, following and enforcing standards and procedures aligned with OSHA guidelines and safe food handling SOP’s.• Served as primary point of contact for customer service issues for accidents and mishaps on-site optimizing resolutions that reduced company risk.• Received awards for best in class associate retention and best in class shrink reduction for 2018.• Achieved year over year (YoY) sales increases of 4% or better.

Albuquerque, New Mexico Area

Accountable for 25 multi department grocery stores with sales volume in excess of $900M per year, with an associate count of over 2000. • Accountable for the operations including sales, labor, profit, staffing, merchandising, safety, food safety, cleanliness, maintaining improving and implementing best practices, backstage operations, fuel centers, maintaining state and federal licenses. • Coordinated new store openings and older underperforming store closures increasing sales and profitability.• Reviewed monthly P&L statement by store to identify missed opportunities resulting in improving profitability and optimizing performance metrics.• Received an award for exceeding $5B in sales for fiscal year 2016.• Received an award for 3rd best district FTE safety rate for fiscal year 2014.

Albuquerque, New Mexico Area

Managed the operation of a multi department grocery store with annual sales over $46M and an associate count of up to 150.• Accountable for store operations including, merchandising, staffing, safety, food safety and best practices with store volume of over $500K. Operated a profitable fuel center with volume in excess of over 100,000 gallons per week.• Maintained safe and healthy work environment by establishing, following and enforcing standards and procedures aligned with OSHA guidelines and safe food handling SOP’s.• Served as primary point of contact for customer service issues for accidents and mishaps on-site optimizing resolutions that reduced company risk.• Recognized with a high value awards for exceeding both sales and profits across multiple years.