Hi, I am Patrick Horn, a technically-minded and analytical leader with extensive experience in Program Management, Project Management, Team Leadership, and IT Systems Engineering.I have over 20 years' experience in the IT industry and 12 years as a Technical Program/Project Manager.Throughout my career, I have been instrumental in spearheading projects under Agile, Scrum, and Waterfall methodologies, managing program development, developing IT/datacenter infrastructure, and implementing troubleshoot solutions. I have ability to drive new product features through development process.My meticulous approach guarantees that routine tasks were always completed on time, whilst enabling me the flexibility to respond to any urgent or unforeseen situations that arises.Some of my key expertise are:Process ImprovementChange ManagementStrategic Planning & AnalysisSolutions Engineering & DesignData Collection & AnalysisCustomer Experience ProjectsContract NegotiationBudgeting & ForecastingI leverage strong interpersonal communication skills to build and strengthen productive and trusted relationships with staff, clients, and stakeholders alike. I can work under pressure as well.As an engaging professional, I have experience in collaborating with cross-functional teams to achieve corporate objectives. A strong leader, adept at steering, training, and empowering teams.I am highly proficient in Agile engineering, change management, organizational development, and risk analysis and management. Some of the tools, I excel at are Windows Server, Microsoft Windows, Power BI, Service Now Ticketing, Machine Virtualization (Hyper-V, VM Ware, and Polycom Videoconference Systems.I invite you to connect with me to learn more about my experiences.