Patrick Lucey Email and Phone Number

• Training Specialist• Project Manager• MDM Technical Consultant• Departmental liaison• Expert Communicator and Documentarian

•Train and develop COVID contact coordinators (27 to date) in new processes, platforms, and compliant procedures to monitor COVID infections throughout the organization.•Create and implement several job aides to facilitate COVID tracing, such as: topic outlines, interview guides, shared databases, PowerPoint presentations, and spreadsheets.•Liaise with senior-level Human Resources, Environmental Health and Safety (EHS), Supply Chain Managers, and Asset Protection leaders to share information and foster the safest work environment.•Contributed to development and rollout of a new online platform in collaboration with senior-level corporate trainers, EHS, HR, and IT development. •Conducted training and demonstration sessions for the IT development team tasked with implementing a fully secure and comprehensive interviewing platform.•Secured critical information through employee interviews, leading to policy and safety adjustments throughout company facilities. Ensure compliance with HIPAA, OSHA, CDC and company guidelines.

• Recruit, hire, on-board and train 2-3 new staff members per month, utilizing the Workday HRIS system.• Formulated, improved, and implemented employee assessment tools, which were adopted by the larger company training team (Attendance Sheet, Knowledge Assessments, Schematics, etc.).• Orientated, trained, and transitioned 47 company and franchise management trainees. Trained the full management staff for 4 new restaurant locations.• Coordination of 35 different employee calendars into a weekly schedule, which conforms to budgetary requirements • Through years of dedicated follow-through and superior guest service, I have fostered a positive work environment between this Au Bon Pain location and Wake Med Hospital.• Balancing of the store budget, forecasting sales numbers, P & L analysis on a weekly, monthly and annually

• Development of an efficient and profitable private business, designed to meet the unique needs of clients. • Arrange sessions at convenient times for clients in a professional environment.• Instruction of school-aged children and adults in classical and popular music genres.• Instruction includes the areas of: piano, guitar, trumpet, percussion, vocal, and music theory.• Feature performer for NC State University College of Environmental, Civil, and Construction Engineering graduations, twice annually.

• Developed programs and program materials with the goal of solving social isolation. • Led programs that were meant to be open to all community members, but to specialize in servicing a specific segment of the population, which is not typically targeted by community programs. • I was a strong representative of the group in public, commonly greeting and conversing with any potential new members or participants. • I collaborated with this organization in working towards its goal of solving social isolation. This was done through diligent research and reading, as well as, active participation in the planning, supervision, and implementation of gatherings, programs, and social media marketing.Wellkeepers is a non-profit organization, which partnered closely with UNC health and brain studies, dedicated to providing resources, events, and services to parts of the community that were facing "social isolation." The phenomenon of "social isolation" has started to come to the forefront of the health community due to the large number of aging patients who experience it due to lack of community outreach. Typically, widowed individuals, veterans, and military spouses who are beyond middle-age will be affected by this condition. Often times, it can manifest itself by causing physical ailments and conditions, and has been directly linked to sudden and unexplained death among the affected community.

• Presented company-wide orientation program, in the Triangle region, to new staff members at all levels (upper and lower management, hourly, and bakers).• Recruited, hired, on-boarded, and trained 2-3 new team members per month, as well as supervised the in-store training program for current employees.• Communicated job expectations and performed employee performance appraisals aligned with company policies.• Contributed to the Breadwinner's of the Triangle's Leadership Council. This group consisted of colleagues and supervisors committed to the continual improvement and education in the areas of: leadership, organizational, and functional job skills.• Led fundraising efforts through the participation in community outreach projects such as: Cary Hospice tennis fund raiser, Hemophilia foundation fund raiser, relay for life, and "light the night", as well as daily interaction with local donation partners.