With over 20 years’ through-the-cycle financial services experience, in commercial and residential lending in both Ireland and Australia, I bring a wealth of knowledge. I deliver the highest level of service, with a calm presence and an organised methodical approach that matches the vision for Long Property.As Head of Operations, I manage client services and have responsibility for ensuring the most important clients obtain approvals and complete settlements. I guide and educate colleagues, manage the office, drive marketing activity to increase business, and have created Operations and HR manuals. I contribute regular articles to the Long Property Blog/ Client Newsletter and further inform clients and business partners through the Long Property Show podcast.Previously, I was Senior Client Services Manager in one of Australia’s foremost independent financial brokerages, leading the local team to assist clients achieve their wealth and investment goals in a high intensity environment. I have held Delegated Commitment Authority (DCA) with one of Australia's leading Big 4 banks, and successfully completed business and property degrees.I have a keen sports interest, including playing soccer for Melbourne University Masters team and one of the Melbourne Rebels rugby members. I am also an intrepid traveller and frequent Plasma donor.
Listed skills include Banking, Portfolio Management, Credit Risk, Relationship Management, and 11 others.