Patrick Murphy Email & Phone Number

Cary, Nc, Us

Raleigh-Durham-Chapel Hill Area

United States

Being a FEMA Federal Emergency Response Official has allowed me to use my project management and logistics skills in new creative ways to help support families and individuals affected in nationally-declared disaster areas. My caring and personable qualities have equipped me to excel in this independent role and I have thrived on the challenges and rewards associated with rapid deployment and quick decisive action.My role primarily involves working directly with applicants to physically inspect the damage, document the findings, and prepare detailed loss reports with cost estimates to submit to FEMA. I have especially enjoyed my responsibilities in risk assessment, financial analysis, service delivery, and administration. My optimistic attitude makes me a natural leader and engaging communicator and I use these skills to support my clients and help build my reputation.

Raleigh-Durham, North Carolina Area

My goal has always been to get to know my clients and develop a deep understanding of their needs so that I am able to provide them with a technology solution that meets their goals and exceeds their expectations. And being a Solutions Architect for a telecommunications company was no different. Fostering my strong customer service background and sound communication skills, I was able to provide pre-sales support in all phases of the Opportunity Life Cycle Process, and develop profitable, delivery-compliant Managed Services for qualified customers.During my tenure, I not only identified new business opportunities and delivered over 70 new customer proposals, but I also helped establish agile processes that significantly improved workflow and boosted collaboration between internal and external stakeholders. Furthermore, my project management skills gave me the confidence to effectively lead teams through the solution design process and multitask to meet deadlines, as well as meet operational and financial objectives.

Raleigh-Durham, North Carolina Area

Leveraging my strong technical background and network engineering skills, I assisted customers with advanced network planning and design, program management, network deployment and integration, and operational efficiency. In this role, I enjoyed building exceptional relationships with vendors and executive level management teams to better align business objectives to networking outcomes. As a senior member of the team and one of the elite few vetted members of the ALU Itemized Positions List, I independently supported the National Security Agency (NSA) security to satisfy CIFUS regulatory compliance for network lockdown procedures. This was particularly rewarding for me as I got to utilize my creative problem-solving and analytical skills to make on the spot decisions to quickly troubleshoot and resolve any issues. I loved sharing my expertise with fellow team members and I was recognized for my training and mentoring abilities by being nominated as the global trainer the BT Frame Relay, ATM, and Network Synchronization platforms. I believe that my proactive attitude and talent for translating highly technical subjects was instrumental to my success in tripling the team’s size.

Raleigh-Durham, North Carolina Area

Recruited to manage the global ATM and Optical Network, I played a pivotal role in developing, testing, and implementing a variety of new services and products. This allowed me to actively utilize my networking and project management skills to make a positive impact on business development initiatives. One of my main achievements was migrating the global IP and FR overlay networks onto a new core platform which resulted in annual savings of over $4.2M.Other day-to-day responsibilities included collaborating with external vendors, chairing status meetings, championing solution initiatives, and exploring opportunities for new products and features.

Greater Los Angeles Area

After receiving an internal promotion to manage the global IP network, I worked closely alongside sales and marketing to develop specialized customer solutions. In this role, I honed my project planning skills by managing timelines, allocating resources, and coordinating with cross-functional teams to successfully ensure a 0% downtime during NASA’s launch of 48 our client’s LEO satellitesMy warm interpersonal skills contributed to my success and I regularly developed and conducted technical training programs for internal teams, while also delivering hands-on technical expertise for the Cisco router/switch iOS software upgrades.