Patrick Patawaran
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Patrick Patawaran Email & Phone Number

Business Analyst | Salesforce Certified Advanced Administrator at Zendesk
Location: Central Luzon, Philippines, Philippines 6 work roles 1 school
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Current company
Role
Business Analyst | Salesforce Certified Advanced Administrator
Location
Central Luzon, Philippines, Philippines
Company size

Who is Patrick Patawaran? Overview

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Quick answer

Patrick Patawaran is listed as Business Analyst | Salesforce Certified Advanced Administrator at Zendesk, a company with 4161 employees, based in Central Luzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Patrick Patawaran.

Patrick Patawaran previously worked as Senior Business Systems Analyst at Zendesk and Business Analyst at Aia. Patrick Patawaran holds Bachelor Of Science - Electronics Engineering, Electrical, Electronics And Communications Engineering, 2.8 from Holy Angel University.

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Email format at Zendesk

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Zendesk

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Profile bio

About Patrick Patawaran

An experienced Salesforce Administrator with Advanced Administrator Certifications and a Business Analyst.Optimizes business processes and drive productivity through innovative solutions. Expert in Salesforce and business systems analysis.Helping organizations streamline their operations and enhance user experience. I value learning in my field of expertise, and I'm passionate about finding creative solutions to solve complex problems. Let's connect and see how I can contribute to your team's success.

Current workplace

Patrick Patawaran's current company

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Zendesk
Zendesk
Business Analyst | Salesforce Certified Advanced Administrator
san francisco, california, united states
Website
Employees
4161
AeroLeads page
6 roles

Patrick Patawaran work experience

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Senior Business Systems Analyst

Current

Manila, National Capital Region, Philippines

Mar 2024 - Present

Business Analyst

Aia

Makati, National Capital Region, Philippines

Business Analyst for AIA under Collabera Digital- Gathering, elliciting, and processing project requirements for the Digital Transformation of AIA's legacy Case Complaint Management System into the Microsoft Dynamics 365 CRM Module. Serves as liaison between operations/business teams and development team. Translates these requirements from business needs.

May 2023 - Dec 2023

System Analyst

BGC Philippines

Systems Analyst for Globe Telecom under Seven Seven Global Services.- Spearheaded the Cloud Development of Globe Telecom's Client Relationship Management Systems (CRM CPQ - Salesforce Vlocity). Resulting in a streamlined quote-to-fulfillment delivery of IoT, Internet Data products, and Mobile Telecom Products to B2B Enterprise Group (EG) and Small Business.

Nov 2021 - May 2023

Associate Software Engineer

Eastwood Quezon City Philippines

- Provided technical support for the Salesforce Platform. Ensuring client satisfaction by solving technical issues, org migrations and system deployments.*Personally handled cases resulted in a 20% higher satisfaction rating during 1 fiscal quarter.

May 2019 - Feb 2021

Electro Mechanical Engineer

Pampanga, Central Luzon, Philippines

Line Operations TechnicianOperates, maintains, and performs preventive maintenance on PET bottle production machine, beverage-filling machine, and packing machine.Performance included 5% increase on production efficiency while maintaining same raw material costs.

Feb 2019 - Mar 2019

Field Engineering Intern

Pampanga, Central Luzon, Philippines

Field Operations Engineering under the Wireless Access Transport Operations Group (WATO) - This group manages cell sites providing mobile services such as 2G, 3G, LTE, 5G and Microwave Transmissions.- Handles management, operation, preventive maintenance, and reliability of cell sites for the southern part of the Pampanga province.- Performs daily routine.

Mar 2017 - May 2017
Team & coworkers

Colleagues at Zendesk

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1 education record

Patrick Patawaran education

FAQ

Frequently asked questions about Patrick Patawaran

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What company does Patrick Patawaran work for?

Patrick Patawaran works for Zendesk.

What is Patrick Patawaran's role at Zendesk?

Patrick Patawaran is listed as Business Analyst | Salesforce Certified Advanced Administrator at Zendesk.

Where is Patrick Patawaran based?

Patrick Patawaran is based in Central Luzon, Philippines, Philippines while working with Zendesk.

What companies has Patrick Patawaran worked for?

Patrick Patawaran has worked for Zendesk, Aia, Globe Group, Accenture, and San Miguel Yamamura Packaging Corporation.

Who are Patrick Patawaran's colleagues at Zendesk?

Patrick Patawaran's colleagues at Zendesk include Olaf M., Regina Razon-Medina, Ana Franco, Utkarsh Meshram, and Pratul Sharma.

How can I contact Patrick Patawaran?

You can use AeroLeads to view verified contact signals for Patrick Patawaran at Zendesk, including work email, phone, and LinkedIn data when available.

What schools did Patrick Patawaran attend?

Patrick Patawaran holds Bachelor Of Science - Electronics Engineering, Electrical, Electronics And Communications Engineering, 2.8 from Holy Angel University.

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