Patrick Day Email & Phone Number

Greater Los Angeles Area

Greater Los Angeles Area

- Inventory Planning- Manage relationships with 3rd Party Fulfillment Centers & Distribution Centers- Review and establish procedures with internal and external partners- Inventory Management - Inventory Reconciliation- Stock revaluation- Develop and Maintain KPIs for monthly analysis and benchmarking- Manage inbound and outbound of shipments- Reporting of stock levels and stock constraints- Maintain a Customer Service focus internally and externally- Power user of Oracle E-Business Suite- Facilitate efficiency and improvement of processes- Negotiation with 3rd parties- Develop Cost saving initiatives and Cost management methods- International Shipping- Customs

Los Angeles, California

- Handled Order entry and order processing for key accounts- Handled our EDI customer and the implementation of EDI for several customers- Coordinate with Supply Chain team to ensure orders can be fulfilled on time- Processed Return authorizations and return process- Coordinated with Sales Managers on all issues related to their accounts- Handled special order processing- International orders and communication with freight forwarders- Dealing with Customs issues- Answering product questions for store support- Customer service for our retailers and their buyers- Oversaw Key Account Order Management team- Walked potential new clients through our application process- Facilitated drastic reductions in errors- Implemented new EDI processes with a 3rd party provider- Coordinated shipments with our external warehouse- Invoicing our customers

Los Angeles

(Team Lead 2012-2013)

Burbank, California

Worked with multiple aspects of new media for marketing our Artists (Facebook, Youtube, Twitter, etc.), Executed viral marketing plans including creating new viral content, Designed marketing materials using Adobe Photoshop, handled shipping of marketing materials out to key contacts, collaborated on promotional strategies, looked up SoundScan reports, updated Artist's calendars, Brand Development.

Northridge, California

- Customer service- Warehouse receiving- Loss prevention- Inventory Control

North Hills, California

- Customer Service- Cashier- Organizational duties- Restocking shelves- Inventory Management- Loss prevention

B.A., Music Industry Studies

Activities and Societies: Vice President of the Matador Band Participated in various Concert Bands, Jazz Bands and Chamber Ensembles.

Aa, General Studies

High School