Patrick P. Email & Phone Number

Greater New York City Area

Via TouchBistro POS System: •Greet all customers entering and exiting the establishment. •Escort all customers to their table and provide appropriate menu/menu options. •Coordinate/organize team events and team building workshops.•Provide quality dining experience.•Management of restaurant ‘Wait List’.•Serving and refilling beverages. •Responsible for light housekeeping duties including cleaning/keeping inventory stocked in restrooms.•Exceptional Customer Service. •Ability to provide exceptional and quality service via multiline telephone.•Enterprise/Billing Management – Collection of payments, and end of day procedures.•Exceptional multitasking abilities in a fast-paced working environment.

Greater New York City Area

Via TouchBistro POS System:• Greeting and seating customers. • Multi-tasking via multiline telephone and TouchBistro POS System.• Organizing and managing reservations and ‘Wait List’. • Develop rapport with clients and generate repeat business via friendly manner and extensive cuisine knowledge. • Running daily, weekly and monthly reports for front of house. • Training new hosts and hostesses on service policies.• Manage and assist clients inquires for baked products. • Inventory management to include appropriate product packing, labeling, pricing, and expiration information.• Properly organize and reorganize front of house display.• Housekeeping duties to include keeping clean front of house and baking equipment. • Provide extensive knowledge of restaurant and bakery menu’s and specials.

Greater New York City Area

Via Vend POS System: • Build and maintain relationship with clientele. • Provide customers with product knowledge. • Positive and proactive team player. • Inventory and Enterprise management. • Training of new associates. • Organize and maintain file system, files correspondence and other records.• Ability of strong time management. • Coordinative and organize store front displays. • Customer upselling and cross-selling. • Track warehouse items during delivery via acquisition, sales, and use of processes.