Patrick Rouse Email & Phone Number

Santa Barbara, Ca, Us

I foster our technology partnerships with Cisco Meraki, HPE Aruba Networking, Juniper Networks, Palo Alto Networks, and NetApp while serving a product team that looks after the LogicMonitor API, Collector, and the official modules we provide for gathering metrics and logs from market-leading compute, storage, network, database, and data protection systems.

Santa Barbara, Ca, Us

At LogicMonitor, I am part of an amazing hybrid observability product team where my responsibly covers opportunity discovery for innovations that enable our customers to monitor market leading hybrid IT infrastructures including enterprise database platforms, cloud-managed networking (enterprise wired and wireless/SD-WAN), storage, compute, virtualized, and hyperconverged systems.

Plano, Texas, Us

In NTT DATA Services’ Integrated Delivery Organization, I work on a team that manages the lifecycle of our Hybrid Infrastructure Managed Services capabilities.

Plano, Texas, Us

I work on a team that is responsible for developing turnkey capabilities for Infrastructure, Cloud and Security Services. My area of responsibility is the Dynamic Workplace portfolio where I perform business analysis, manage the development pipeline, write clear and concise service design specifications and create intuitive client-facing presentations.

Round Rock, Texas, Us

In my desktop virtualization product management role at Dell, I enjoyed working with great people and leading without authority. During my tenure I:• Created business cases, set product vision, wrote user stories, prioritized product backlog, collaborated with scrum team, defined product release launch plans, conducted research and competitive analysis of desktop virtualization and cloud industry offerings, managed internal and external stakeholder expectations and launched 100% of programs on time, budget and scope.• Planned and defined clear specification of a virtualization product end-of-life project that decreased marketing costs 35% and increased revenue 12%.• Adjusted marketing mix by researching and analyzing market conditions and use cases, writing new positioning statements, strategically targeting underserved markets, and implemented value-based pricing strategy resulting in increased customer acquisition 132%.• Performed as product category subject matter expert (SME), engaged with customers, marketing content creation, industry analysts, distribution channel, and social media networks resulting in slashed customer churn of 66% in only 2 years.• Researched and analyzed support calls and co-designed an intuitive graphical user interface that decreased end-user related support calls 80%.• Defined market requirements and architectures for an easy to deploy virtual desktop infrastructure appliance that reduced sales cycles from 6 months to 3 weeks.• Designed a managed front-end and three-year product roadmap that enabled agile development product engineering managers to accurately forecast resource requirements.• Completed IDC virtual client computing software (VDI and session based applications) vendor assessment and categorized as a major player.

Aliso Viejo, Ca, Us

• Worked with the agile development product engineering team, invented a product feature and wrote user stories that defined how customers could run incompatible, mission critical web applications and line of business applications on Windows 7.• Authored a Microsoft Hyper-V desktop virtualization reference architecture documenting best practices and mentored 20 sales and professional services engineers.• Analyzed market and customer needs, collaborated with agile software development team, authored customer personas and user stories, and defined use cases for new product features.• Led as a desktop virtualization subject matter expert by presenting at industry events, evangelizing via social media, blogging, and recording product marketing videos.

Austin, Texas, Us

To support my consulting business (Session Computing Solutions, LLC), from 2006 to 2008, I authored 16 Windows Terminal Services articles for Techgenix. The articles were either how-tos in response to frequently asked questions, or reviews of server based computing industry products.

• Developed vision and strategy for subcontracting professional services to Citrix Platinum Partners and • Delivered projects in media, healthcare, education and legal vertical markets.

Washington, Dc, Us

I served at Electronics Maintenance Company (ELMACO) @ Camp Kinser, Okinawa Japan, 31st Marine Expeditionary Unit (MEU) @ Camp Hansen, Okinawa Japan and a deployment to the Philippines, and with MWCS-38 @ Marine Corps Air Station El Toro.

Master Of Business Administration

Certificate Program, Marketing Strategy