Patrick Smith Email & Phone Number

Pensacola, Florida Area

Monitor network operations

Pensacola, FL

As the Field Service Technician, I oversaw the day-to-day support of over 350 workstations and related peripherals to ensure that operations ran efficiently and acted as the single point of contact for IT issues, using service manager, email, and phone conferencing to guide the troubleshooting processes and resolve issues.Please refer to the following.

Fort Bliss, Texas

In this role, I oversaw maintenance and support activities for numerous workstations, printers, and cellular devices, directly supporting senior executives in the Brigade Modernization Command. Furthermore, I collaborated with systems administrator to drive network operations, including patching and infrastructure projects. Please refer to the following.

Waegwan, South Korea

As a systems administrator, I Troubleshot and managed IT and network related issues to drive daily operations and efficiency. I managed several projects where network and related infrastructure was Installed and upgrade, including complete network installs and various computer system upgrades. Please refer to the following achievements:- Installed 6.

Fort Knox, Kentucky / Fort Benning, Georgia

In this role, I trained Soldiers on communication principals so that they can more efficiently use key Army equipment and oversaw maintenance and support activities for 15 computer systems.

Schofield Barracks, Hawaii

I managed support and resolution of technical and administrative issues related to the tactical and local area network with over 1,000 users. As an information assurance specialist, I performed information assurance audits to ensure that security measures were implemented and followed according to Army policy.

Associate Of Arts - Aa, Computer Science, Freshmen

Will focus on Cybersecurity

Education record